I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
slow web ... the time i remove something from basket takes ages
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Answer by bike-discount.de/en
Mar 7, 2023
Dear Customer,
thank you for your feedback.
As we have already informed you, the delivery is taxed according to the destination country.
In our FAQs you will find detailed instructions regarding the specifics of delivery to your country. Thank you for your understanding.
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Answer by bike-discount.de/en
Mar 7, 2023
Dear customer, thank you for your feedback. We accept your evaluation, but would still like to inform you that we will comply with common law. The billing address must be your correct residential address. Please understand that we cannot accept invalid information due to legal regulations. Thank you very much.
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Answer by bike-discount.de/en
Mar 7, 2023
Dear customer,
thank you very much for your evaluation.
With all due respect, we have to inform you that we have to comply with international law and procedures regarding VAT processing. We have informed you of this. You announced us a bad feedback on platforms. We accept this, but will continue to adhere to proper procedures.
We kindly ask for your understanding
Generally, without issues, perfect services, only shipping time might be shorter.
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Mar 6, 2023
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Mar 6, 2023
Have been a good customer for years, the only time ever I had an issue with a purchase the response was very poor. No Problem, there are many other shops out there,
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Answer by bike-discount.de/en
Mar 6, 2023
Dear customer, thank you very much for your review. I have checked your case: in this case the manufacturer had decided accordingly. As already written, you are welcome to contact us again if we can still help you with the matter and the problem still occurs.
Thank you for your understanding
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Mar 6, 2023
payment should be through ideal
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Mar 6, 2023
Podiam demorar menos tempo na entrega e as despesas de transporte mais baratas. O restante tudo OK.
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