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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your order and your review. I have reviewed your case: unfortunately, we cannot send you the documents you requested, as we do not have them ourselves. You have to request these documents from the manufacturer. Likewise, it is not possible for us to modify the invoice. We kindly ask for your understanding.
May 8, 2023
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May 8, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
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Everything has always gone smoothly and quickly and as promised.
Bike delivery it took 3 weeks. Initial estimation was 9-16 days. Everything looks good, looking forward to test the bike.
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May 4, 2023
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May 4, 2023
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May 4, 2023
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2 week before send my shipment
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Answer by bike-discount.de/en
May 5, 2023
Dear customer, thank you for your order and your review.
I have checked your case: you can see from the tracking that we have already handed over the order to our logistics partner the next day. For your delivery country, a longer transport route with several means of transport as well as customs clearance is necessary, so the delivery took a few days longer. Unfortunately, we can not influence this and therefore indicate in our store a delivery time of up to 12 working days. We hope that you will enjoy the ordered items and kindly ask for your understanding.
May 4, 2023
Verified review
I liked the older website more but maybe it's all about getting used to. Delivery is not so fast as in the earlier days but it is not necessary. Good shop, I'm an addict for more then 10 years now !
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