bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Jun 26, 2024
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Jun 26, 2024
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Jun 26, 2024
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Everything OK. It would be fair to the price for every country the same. I think that shipping is to expensive.
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Jun 26, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 25, 2024
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MD
Michael D.
Leopoldsburg
Jun 25, 2024
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Tot nu toe alles goed verlopen, ook de retours
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Jun 25, 2024
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Jun 24, 2024
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Awful delivery experience (order n. 30052405219) - the delivery system did not deliver my ordered package.
I was not contacted at any given moment, neither was I informed of the package delivery status whatsoever.
I ask for a full refund of the order payment.
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Answer by bike-discount.de/en
Jun 25, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. The amount will be refunded to you shortly. Is there anything else we can do for you? Please feel free to contact us again at any time.
Jun 24, 2024
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Answer by bike-discount.de/en
Jun 25, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much
Jun 24, 2024
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Jun 24, 2024
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Jun 24, 2024
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$
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Jun 24, 2024
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Bike Discount is simply one step away from beying THE best place to buy bike parts on the web. They are excellent!
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Jun 24, 2024
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Jun 24, 2024
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Jun 23, 2024
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