bike-discount.de/enReviews

: 37,598Excellent

4.79

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Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Jun 2, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
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  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Jun 2, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

15,051 verified reviews in the last 12 months

37,598 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
May 3, 2023
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May 3, 2023
Very good prices, little late shipping. Would recommend.
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 Verified review
May 3, 2023
Very slow in receiving order
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Answer by bike-discount.de/en
May 3, 2023
Dear customer, thank you for your order and your review. We are glad that you are satisfied with the product and with our customer service. Unfortunately, it seems that there were indeed problems on the delivery route. We apologize for the inconvenience. I could see that the order has been delivered to you in the meantime. If there is anything else we can help you with, please do not hesitate to contact us at any time. Thank you for your understanding.
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May 2, 2023
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May 2, 2023
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May 2, 2023
Shipping cost has gone up every year meaning it´s not that competitive compared to LBS anymore and makes me consider other options for quicker purchase
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May 2, 2023
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Answer by bike-discount.de/en
May 3, 2023
Dear customer, thank you for your order and your review. We are sorry that you were not completely satisfied with us. If we can still help you in any way, please contact us at any time. We appreciate your understanding.
 Verified review
May 2, 2023
Low prices, quick shipping, clear content.
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May 2, 2023
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May 2, 2023
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May 2, 2023
the worst customer service I ever experienced. It is like they are fighting the customer instead of helping him
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Answer by bike-discount.de/en
May 2, 2023
Dear customer, I have checked your information. Of course, we are sorry that you are not completely satisfied. You had placed the wrong order yourself by mistake. Unfortunately, we could not stop it in time, because it was already in logistics. However, I was able to make sure that we can now offer you a solution. Please feel free to contact us at any time if there is anything else we can do for you.
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May 2, 2023
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May 2, 2023
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May 2, 2023
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May 1, 2023
Good quality/Price.
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May 1, 2023
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May 1, 2023
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May 1, 2023
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Apr 30, 2023
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Apr 30, 2023
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