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bike-discount.de/en
Reviews:

15,650 reviews in the last 12 months55,313 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Jun 23, 2024
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Jun 23, 2024
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perfect

everything worked perfect as always
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Jun 22, 2024
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Jun 22, 2024
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Jun 22, 2024
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Jun 21, 2024
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Jun 21, 2024
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Bike-discount.de experience

Upon receiving the mountain bike shoes, I was pleased to find that they arrived in perfect condition. The packaging was robust and secure, effectively protecting the contents from any potential damage during transit. The shoes themselves were pristine, with no defects or blemishes. It was evident that careful attention had been paid to quality control before dispatch. One of the most commendable aspects of this purchase was the adherence to the promised delivery schedule. The estimated delivery date was accurately projected, and the shoes arrived right on time. This punctuality is crucial for customers who are eager to use their new gear, and it greatly enhanced my satisfaction with the overall shopping experience. In summary, the online purchase of mountain bike shoes from Bike Discount was exceptionally positive. The product arrived in impeccable condition and within the promised timeframe, reflecting the retailer's commitment to quality and customer satisfaction. Based on this experience, I would highly recommend for anyone in need of high-quality cycling gear.
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Jun 21, 2024
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Jun 21, 2024
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Jun 21, 2024
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Jun 20, 2024
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Good service, only problem is customs taxes rediculess.
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Jun 20, 2024
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Jun 20, 2024
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Jun 19, 2024
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Jun 19, 2024
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Fair price and delivered as quickly as you'd expect from DE to UK.
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Jun 19, 2024
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Answer by bike-discount.de/en
Jun 20, 2024
Dear customer, thank you for your feedback. I have checked your enquiry. Unfortunately, something has indeed gone wrong here, for which we must apologise. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Jun 19, 2024
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Jun 19, 2024
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Jun 19, 2024
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Answer by bike-discount.de/en
Jun 20, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Jun 19, 2024
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