bike-discount.de/en
Reviews:

14,501 reviews in the last 12 months50,995 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!
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Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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May 28, 2023
 Verified review

You can trust them!

Fair price, responsive customer service, good selection of products, would love cheaper delivery to Ireland though!
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May 24, 2023
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Assortment

+ Assortment, ordering and payment process - Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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Dec 17, 2023
 Verified review
Would have needed a quick start Guide to know how to setup the e-bike. The documentation provided is too confusing.
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Dec 6, 2023
 Verified review
Cheap prices and quick shipping! Arrived to Italy within 3-4 days! Shame they don't offer free shipping over €100.
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Aug 3, 2023
 Verified review
De bestellingen worden snel en accuraat geleverd. Misschien is het mogelijk om in de toekomst met Ideal te betalen.
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Jul 28, 2023
 Verified review
Great product range and often the best price too. I got two separate orders and both were in Ireland within a week.
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Jul 27, 2023
 Verified review

Correct parts and reasonable price

Happy with the parts received. The price were good but the deliveries cost was a bit high. Delivery time was good.
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Jul 24, 2023
 Verified review

Superb shipping & service

Superb shipping, retour-refund & Service .. Great online shopping & service experience. Warm regards, Dirk, Belgium
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MO
Jul 18, 2023
 Verified review
So much top end products with reliable prices. Good customer service. Should be better shipping cost for worldwide.
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May 24, 2023
 Verified review
Really easy to use the site, description was clear, sizing excellent and delivered promptly. I also save about €40
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Dec 11, 2023
 Verified review
All good, company orders have no issue, all orders arrive in the described timing, refunds are quick and efficient
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Nov 27, 2023
 Verified review
Smooth order handling. The shop did exactly as promised. The packaging of the bike was very good. Very satisfied.
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Nov 26, 2023
 Verified review
great overall service. I had some issues regarding the availability of a product and they responded very promptly.
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TG
Tim G.
Wülfrath
Oct 20, 2023
 Verified review

Zuverlässiger Lieferant

Ich habe sehr oft bei Bike-Discount bestellt weil die Preise top sind und gut verpackt und schnell geliefert wird.
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Aug 6, 2023
 Verified review
I liked the ease of use of the website. From the wishes - to make the possibility of delivery to Ukraine directly.
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Jul 25, 2023
 Verified review
professional company that does exactly what they should. Decent speeds at answering emails, phone calls & returns.
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Jul 10, 2023
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Great

Customer friendly (after missing to send sth of the order, without hesitation sending the missing item). Punctual.
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Jun 26, 2023
 Verified review
Great experience. Large collection, competitive pricing, fast shipping and easy return procedure. Will shop again.
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Jun 20, 2023
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Order issues

I had an issue about my order. I asked for an investigation about my order and customer service responded quickly
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Jun 8, 2023
 Verified review
On time and in right shape , but delivery service delivered next door without leaving a note or sending an email.
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