bike-discount.de/en
Reviews:

14,214 reviews in the last 12 months49,757 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Mar 16, 2024
 Verified review
Price rises on check out and second time product page is loaded Good stock I normally buy my parts here. ZEB, Magura dropper, 12 speed.. ect.
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9 days ago
 Verified review
Excellent and timely service overall. The offered a free return and exchange of the bike when the size wasn't correct, and covered shipping. 5/5
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Mar 27, 2024
 Verified review

Hassle free purchase

Old model of shimano parts available (in my case, left and right name plates for dura-ace 9000). Shipping was quick and everything went well.
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3 days ago
 Verified review
good and efficient comunication, quick delivery, good prices, no problems. even some small gifts in the package. good info service, too.
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Mar 18, 2024
 Verified review

Perfect Service

Great prices, quick shipping, items arrived to Ireland quickly, exactly as described and in good condition. What more can you ask for...
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Mar 27, 2024
 Verified review
Everything I ordered I got as expected. All items are as described. Fast orders, fast deliveries. I will definitely use the site again!
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Mar 27, 2024
 Verified review

Quick postage and excellect customer service

Quick postage, excellent customer service (I had to contact about an out of stock item, they responded very quickly). Will buy again!
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11 days ago
 Verified review

Always satisfied

Quick service. Always get what I paid for. Never had a defective product. Add a DHL express shipping option to international orders.
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BG
Brian G.
Kilkenny
Mar 26, 2024
 Verified review
Great price's on top quality products, always reliable and well packaged delivers, fast and great customer service and after sales
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Mar 28, 2024
 Verified review

BR-T4000 V-Brake-Set and MTB/Road Brake Cable Set Steel front/rear

Just like in the pictures, came well packed and everything is working fine. Brakes upgraded from candilever to Vbrake. Thank you!
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Mar 25, 2024
 Verified review
Took extra day to receive the order confirmation and tracking address. Otherwise no ideas to improve your business immediately.
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AM
A. M.
Estonia
4 days ago
 Verified review
I ordered the wrong size bike sues and expected the change will be free, but had to pay for transport. Everything els was good.
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11 days ago
 Verified review

Great!

Delivery to Belgium was swift (took less than one week), purchases were exactly as described and overall price was very decent.
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Mar 15, 2024
 Verified review
to improve - I bout chain and invethouly it was not in stocks! even it was when I bout it to keep - fast tesponse and shipment
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7 days ago
 Verified review

You can't go wrong with this company

I've always received the correct item in perfect condition within the time specified every time. Very happy with your company.
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Mar 24, 2024
 Verified review

Among the best online cycle-shops...

Good prices, fast shipping, helpful service team. Highly recommended. (Miss Specialized accesories and GLS as shipping option)
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Mar 22, 2024
 Verified review
Customers outside Germany can’t use coupons that they include in the package. It’s a nice touch but kind of discriminating.
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Mar 27, 2024
 Verified review
great prices for excellent bike parts. maybe there could be a little lower price for delivery in EU. 10e would fit better.
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RB
Rob B.
Heerhugowaard
5 days ago
 Verified review
Good price/quality, reasonable shipping costs, fast shipping. Also quick reply on questions. Found my new favourite shop.
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10 days ago
 Verified review

Great service and value

Been shopping with Bike discount for years now, never had issues that weren't resolved no questions asked when informed.
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