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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Useless service
Take your money and show items in stock, but leave you waiting weeks for delivery. When you follow up you find that items were not in fact in stock and are on back order and your entire order held up.
There is no phone number or live chat so when you try follow up you are left waiting again. Absolutely shocking service.
Excellent choice of products with a good description of each.
Easy to know if something is available or not.
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3 days ago
Verified review
Everything OK
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3 days ago
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Super
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3 days ago
Verified review
An excellent buying experience! Good selection, fair prices, prompt shipping.
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3 days ago
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3 days ago
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Shipping options
Everything with my orders is fine, only problem is the expensive shipping costs to Bulgaria via DHL, if you find another option for cheaper it would be perfect. Thank you for your good work and all the best
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