bike-discount.de/enReviews

: 28,354Excellent

4.78

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certified since: Jun 7, 2022
updated on: Nov 29, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Nov 29, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

5,816 verified reviews in the last 12 months

28,354 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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 Verified review
Nov 7, 2022
Well as much as I searched they seemed to offer best price on the item I wanted, it arrived in 7 days, and Im satisfied. it's a shame you have to pay 10€ shipping, that makes me not want to order often, maybe once a year, I have to plan strategic and order many items at once to make it worthwhile, even if I order 100€ worth of stuff 10€ for shipping is 10% so you really think twice if you need these things at all
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 Verified review
Nov 5, 2022
Received new item as described. Well packed and protected. Great price. Annoying delay in shipping due to customs. Could have had better communication regarding what to expect in shipping delay. Would order from them again.
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 Verified review
8 days ago
Generally a good shopping experience, however I wasn’t informed about a certain product being available despite having requested that and the time from the order confirmation till the actual dispatch of the package was rather long. Nothing that would deter mi from using this shop again but maybe just a benevolent advice for improvement.
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 Verified review
6 days ago
Beste, ll. bij bestelling artikel buitenblad Shimano FC-R8000 46T (met bijgeleverde foto dat ik zocht) maar kwam niet overeen met de afbeelding v/d foto op de website en kan het buitenblad hierdoor niet op de originele wijze afmonteren op de fiets...jammer! Met sportieve groet, Dan
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 Verified review
9 days ago
Fast shipment, good price. Thanks for the gift. But the carton box is huge compared to the goods. Respectively I had to pay the double price for delivery. So, would be nice to use smaller sizes for the boxes.
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 Verified review
13 days ago
I really like the company! The only downside is their returns policy which makes returns fairly expensive. I would really appreciate even a common returns policy that would make returns less expensive.
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 Verified review
5 days ago
Good price, broad range of products including spare parts but the search function (narrowing selection of products, selection criteria) could be further improved or better: made easier
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 Verified review
20 hours ago
Met ll. bestelling v/e fietsonderdeel Shimano met bijgaande foto afbeelding dan ook graag exact hetzelfde onderdeel opsturen a.u.b.. Tekenen met de meeste hoogachting hoor. Ciao
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 Verified review
Nov 1, 2022
All good apart from return shipment costs had to be paid by me. Hence I ended up paying shipment costs 3 times (1st order, return, 2nd order). This is not great at all.
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 Verified review
Oct 31, 2022
The order has been sent from DHL to Speedy, a local delivery service which I do not uderstand. Why DHL do not deliver directly? We have DHL in Bulgaria.
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 Verified review
Nov 16, 2022
Great prices overall, you could do better when i’ve put Some products in my basket, they dissapear out of nowhere and I have to search them again.
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 Verified review
Nov 9, 2022 
Super fast shipment & excellent packing. Customer support (replies, feedback, best value warranty communication) can improve in terms of time.
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 Verified review
Nov 13, 2022
Pros: Competitive price Customer service availability 1 week shipping Wide range Improvement opportunities : Customer loyalty program
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 Verified review
Nov 8, 2022
The record of the personal preferences as country, language and shopping cart could fix for a certain period even when the user log out
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 Verified review
Nov 7, 2022
very good choice of products and all at competetive prices. a little disappointed that some of the bikes in my size were out of stock
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 Verified review
11 days ago
Lots of products available for biking. If they had a store in Italy to shorten the shipping time, that would deserce 5 stars.
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 Verified review
Nov 6, 2022
Quick delivery, however the ordered item was used. Contacted the support team and they gave me a proper discount.
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 Verified review
Nov 16, 2022 
Still OK, not riding the price hike yet and able to deliver everything I wanted. Stay this way if you can.
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 Verified review
11 days ago
Delivery dispatch could be faster. Many competition companys have next day dispatch. Othervise Top!
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 Verified review
3 days ago
Everything as expected. Good service. If delivery time shorter get 5 stars
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