bike-discount.de/en
Reviews:

14,494 reviews in the last 12 months50,742 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
(1299)
(205)
(105)
Reset
Dec 15, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Dec 18, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Dec 11, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Dec 12, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are always welcome to contact us at any time via our contact form.
Dec 7, 2023
 Verified review
Report review
Dec 3, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Nov 23, 2023
 Verified review
Report review
Nov 13, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Nov 13, 2023
Dear customer, thank you for your feedback and enjoy your order. Is there anything else we can do for you? You are very welcome to contact us at any time using our contact form.
Nov 5, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Nov 6, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 20, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Oct 23, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
LF
Ludo F.
Boortmeerbeek
Oct 11, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Oct 11, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 9, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Oct 10, 2023
Dear customer, thank you for your review and your order! We hope you enjoy the articles you have ordered. Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 2, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Oct 4, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Sep 19, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Sep 20, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Sep 7, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Sep 7, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
LF
Ludo F.
Boortmeerbeek
Aug 29, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Aug 29, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are always welcome to contact us at any time via our contact form.
Aug 25, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Aug 28, 2023
Dear customer, thank you for the feedback. We apologize for the slight delay in delivery. We are constantly working to improve our services. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
GE
Aug 19, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Aug 21, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication in our system from you. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.
Aug 3, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Aug 3, 2023
Lieber Kunde, vielen Dank für Ihre Bewertung und Ihre Bestellung! Können wir Ihnen noch irgendwie helfen? Sie können uns gerne jederzeit über unser Kontaktformular kontaktieren.
Aug 1, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Aug 1, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we still help you? Please feel free to contact us via our contact form.
Jul 10, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Jul 10, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 9, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Jul 10, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.