bike-discount.de/enReviews

: 28,253Excellent

4.78

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with Buyer Protection

certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

5,717 verified reviews in the last 12 months

28,253 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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 Verified review
Aug 16, 2022
Bike-discount had the parts I needed and they delivered in a speedy time frame. My only criticism is given to their payment methods, a little confusing and not so user friendly for first time users. I have an amazon pay account, which I have used for several years, but Bike-discount do not list my country as part of its payment service?
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Aug 16, 2022
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Aug 16, 2022
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Aug 16, 2022 
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Aug 15, 2022
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Aug 15, 2022
Delivery was slow.
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Answer by bike-discount.de/en
Aug 16, 2022
Customer ordered on 20.07.22. We handed over to our service provider on 21.07.22. The goods were delivered in Finland on 29.07.22. There was a weekend in between.
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Aug 15, 2022
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Aug 15, 2022
The box was in the worst condition. Items inside not affected. I think, I will not use dpd as the currier.
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Aug 15, 2022
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Answer by bike-discount.de/en
Aug 16, 2022
Danke für das Feedback. Leider können wir in unserem System keine Kommunikation mit Ihnen zu einem Problem finden. Wenn Sie doch eins haben sollten, wenden Sie sich bitte an reklamtion@bike-discount.de
 Verified review
Aug 15, 2022
I did not receive the first delivery-notification from Postnord. Only a reminder. (But it was possible to track the package from your emails, I just didn't notice that DHL handled it over to Postnord)
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 Verified review
Aug 15, 2022
Bike-discount is my preferred online shop. Good prices and many choices.
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Aug 15, 2022
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Aug 15, 2022
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Aug 14, 2022
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Aug 14, 2022
Delivery time to the Czechia was extremely slow. Returns are not pre-paid - this service is only for few European countries :-/
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 Verified review
Aug 14, 2022
Fast delivery and plenty of cycling products at a great price. Shame there's no free shipping to Sweden for orders over €100.
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Aug 14, 2022
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 Verified review
Aug 14, 2022
Everything goes well but shipping is a bit slow
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 Verified review
Aug 13, 2022
Everything is fine and good. If the oversea delivery time can be shortened will become more better.
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 Verified review
Aug 12, 2022
Delivery is always late so just need to improve on that.
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Answer by bike-discount.de/en
Aug 12, 2022
Customer ordered on 07/22. We have handed over the goods to the carrier the same day. faster processing on our part is not possible. Shipping to Malaysia is a little more time consuming for the delivery person. We ask for your understanding.