bike-discount.de/enReviews

: 28,253Excellent

4.78

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Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

5,717 verified reviews in the last 12 months

28,253 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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 Verified review
11 days ago
Good communication. To much time to deliver the goods.
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11 days ago
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11 days ago
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11 days ago
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11 days ago
Great prices overall, you could do better when i’ve put Some products in my basket, they dissapear out of nowhere and I have to search them again.
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12 days ago
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12 days ago
Very satisfied
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12 days ago
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12 days ago
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12 days ago
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 Verified review
13 days ago
Bought bike from here. Very poor job was done assembling it. Some bolts and screws were tightened so tight that some parts were broken etc. Would not recommend buying bike here.
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Answer by bike-discount.de/en
12 days ago
Thank you very much for the feedback. The final assembly of your bicycle was not optimal. After you rightly complained about it, the problem was solved. We apologise for the inconvenience.
 Verified review
13 days ago
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13 days ago
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Nov 13, 2022
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Nov 13, 2022
If you get the right size of wearables it’s ok otherwise it could happen that you pay shipping in both directions without being refunded for at least one way of shipping fees.
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Answer by bike-discount.de/en
12 days ago
In the General Terms and Conditions, the FAQ and the Shipping Conditions we provide information on the conditions under which we pay for shipping costs.
 Verified review
Nov 13, 2022
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Nov 13, 2022
Pros: Competitive price Customer service availability 1 week shipping Wide range Improvement opportunities : Customer loyalty program
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 Verified review
Nov 13, 2022
Good catelogue, easy web shop processing
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 Verified review
Nov 12, 2022 
I' mm a happy customer.
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 Verified review
Nov 12, 2022
Parcel destroyed - one item missing. still waiting for a response.
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Answer by bike-discount.de/en
12 days ago
We regret that there was transport damage to your shipment. Our customer service has already found a solution in consultation with you.