bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
11 days ago
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11 days ago
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11 days ago
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12 days ago
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12 days ago
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12 days ago
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12 days ago
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13 days ago
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Long delivery time on bike
Long delivery time on the bike (3 weeks). Otherwise nothing to complain about.
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VT
Vesa T.
Espoo, Finland
13 days ago
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Delivery costs too high
Delivery costs to Finland are too high nowadays.
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13 days ago
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13 days ago
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Answer by bike-discount.de/en
12 days ago
Dear customer, thank you for your order and for your feedback.
If there is anything else we can do for you, please feel free to contact us at any time using our contact form.
13 days ago
Verified review
Really great pricing & fast delivery. I do not like their by the book, cold rigid approach to customer service.
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Jul 12, 2024
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Jul 12, 2024
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Answer by bike-discount.de/en
Jul 12, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jul 12, 2024
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Answer by bike-discount.de/en
Jul 12, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jul 11, 2024
Verified review
Range of goods and prices are good. Customer service and aftermarketing is awful.
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Jul 11, 2024
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The delivery is very slow. 2 to 3 weeks waiting.
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Jul 11, 2024
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Jul 11, 2024
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Answer by bike-discount.de/en
Jul 12, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jul 10, 2024
Verified review
Good range and ok discounts but still quite a lot of obsolete stock. Could carry more sizes.
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