bike-discount.de/en
Reviews:

15,226 reviews in the last 12 months53,528 total reviews  

4.81
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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10 days ago
 Verified review
II ordered MTB jersey that was described in their site as with integrated elbow protection pads. This was the reason I bought this jersey and as it arrived, there were no such pads in this model. Faulty description in their site that led to an unwanted purchase from my side.
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Answer by bike-discount.de/en
9 days ago
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. The goods have now been delivered. Is there anything else we can do for you? Please contact us by e-mail or via our contact form. Thank you for your understanding.
11 days ago
 Verified review
One delivery came in on time and as advertised. one was delayed because they didn't have a part in stock and didn't notify me of delay. I had to manually check
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11 days ago
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11 days ago
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11 days ago
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Answer by bike-discount.de/en
10 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
11 days ago
 Verified review
Price and packing ok. DHL not the best
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12 days ago
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12 days ago
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12 days ago
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12 days ago
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12 days ago
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13 days ago
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IB
Ive B.
Apeldoorn
13 days ago
 Verified review
The product setting time is longer than from apotheek company. But the product is okay!
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Answer by bike-discount.de/en
13 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
13 days ago
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13 days ago
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No response to after sales question

I am fairly sure i ordered qr back wheel but go thru axel. When I aske about adapter for qr they did not replay. Otherwise all their stuff is of good quality, shipping sometimes takes longer then expected.
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Answer by bike-discount.de/en
13 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jun 7, 2024
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Jun 6, 2024
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Product description was not accurate, but otherwise normally a great place to shop.
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Answer by bike-discount.de/en
Jun 6, 2024
Dear customer, thank you for your feedback. We apologize for the inconvenience. I have reviewed your case and could not find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
Jun 6, 2024
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Jun 6, 2024
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Answer by bike-discount.de/en
Jun 6, 2024
Dear customer, thank you for your feedback. We apologize for the inconvenience. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
Jun 6, 2024
 Verified review
One of the sites I trust and use, and even the price is affordable.
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