bike-discount.de/en

Reviews:

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country the same when it comes to return shipping costs. In our webshop we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Dear customer, thank you for your feedback. Due to the current high volume of orders in our shop, the processing and delivery of your bike will take a little longer. All bikes ordered must be fully assembled, checked and packed by our mechanics before they are sent to our customers to ensure a high standard of quality on delivery. This time-consuming and labour-intensive quality standard must be maintained by us in order to ensure that our bicycles are delivered to our customers in perfect condition. We ask for your understanding.

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country equally when it comes to return shipping costs. In our webshop we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologise for the inconvenience. Is there anything we can do for you? You are welcome to contact us by e-mail or via our contact form. Thank you for your interest.