bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Aug 3, 2023
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Price is great but shipping could be faster
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Aug 3, 2023
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Answer by bike-discount.de/en
Aug 3, 2023
Lieber Kunde, vielen Dank für Ihre Bewertung und Ihre Bestellung! Können wir Ihnen noch irgendwie helfen? Sie können uns gerne jederzeit über unser Kontaktformular kontaktieren.
Aug 2, 2023
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AH
Aki H.
Tampere
Aug 2, 2023
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Best prices this time.
Relatively fast delivery (9 days) in July, concerning the holiday period.
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Aug 1, 2023
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Answer by bike-discount.de/en
Aug 1, 2023
Dear customer, thank you for your feedback.
We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we still help you? Please feel free to contact us via our contact form.
Aug 1, 2023
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Aug 1, 2023
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communications contact us button doesnt work on website take long to respond.
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Answer by bike-discount.de/en
Aug 1, 2023
Dear customer, thank you for your order and your review. We are sorry that there seem to have been technical difficulties. I have checked your information straight away. The contact form responded flawlessly and quickly in the test. Could it be that you may need to clear cookies and old data in your browser to make it respond faster? Either way, if we can still help you in any way, please feel free to contact us at any time. Thank you for your understanding.
Jul 31, 2023
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Jul 31, 2023
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Expensive freight cost to Finland. No free returns so wouldn't order any clothing etc.
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Jul 31, 2023
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JO
Jouni O.
tampere
Jul 30, 2023
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Good prices, ok delivery speeds. Never had any real issues with anything.
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Jul 30, 2023
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Jul 30, 2023
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Hidas toimitus
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Answer by bike-discount.de/en
Jul 31, 2023
Dear customer, thank you for your order and your review. We are sorry that you were not fully satisfied with the delivery. Is there anything else we can do to help you? Please do not hesitate to contact us if there is anything else we can do for you.
Jul 30, 2023
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Jul 30, 2023
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Fast handling of reclaim
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Jul 30, 2023
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Excellent service.
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Jul 29, 2023
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Overall very good service. Great Packaging. A bit delayed arrival compared to previous orders.
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Jul 29, 2023
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Fast delivery but they need to get better at packing stuff the right way.
they do offer a lot of products at a great price point, they were fast in shiping my order but the way they packed my rigid Schwable bicycle tyre was not the best it arrived almost bent in two! thats not good for this type of tyre .
I hope that in future orders things like this dont hapen again...
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Jul 29, 2023
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Jul 29, 2023
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