bike-discount.de/en
Reviews:

15,226 reviews in the last 12 months53,528 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Jun 27, 2023
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Jun 27, 2023
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Quick delivery
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Jun 27, 2023
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Long delivery time
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Answer by bike-discount.de/en
Jun 27, 2023
Dear customer, thank you for your order and your review. We are sorry that you were not satisfied with the delivery time. I have checked your information, unfortunately our logistics partner took two days longer than we stated. We kindly apologize and appreciate your understanding.
Jun 26, 2023
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Jun 26, 2023
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In B&D I find what I need when I maintain my bicykles
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JM
Janez M.
Ljubljana
Jun 26, 2023
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1 week to ship order all on stock pretty long….
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Jun 26, 2023
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Jun 26, 2023
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Jun 26, 2023
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Jun 25, 2023
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The products arrived in perfect order, my only complaint was I had no communication with the courier.
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Jun 25, 2023
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Nice sales items

Sometimes you can find bargains on bike discount. Items delivery time is okay. Packaging can be improved.
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Jun 24, 2023
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Edullinen, nopea.
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Jun 24, 2023
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To expensive shipping
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your order and your review. We are pleased that you enjoy benefiting from our excellent prices and our large selection of products. So that we can continue to reliably offer this to you and all our satisfied customers, we kindly ask for your understanding that we have to pass on to you fairly and customer-friendly calculated shipping costs. Thank you very much!
Jun 24, 2023
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Jun 23, 2023
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Jun 23, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 23, 2023
 Verified review
Where are my stuff?
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your order and your review. We are sorry that the transport to your delivery country seems to take a little longer. As you could already see from the tracking, the package is already on its way and has arrived in your delivery country. You are welcome to contact our customer service so that we can help you further and, if necessary, initiate an investigation with the logistics partner. Thank you for your patience and understanding.
Jun 23, 2023
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Good selection of bikes and parts . Shipping cost to Finland is higher than competitors.
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Jun 22, 2023
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Jun 22, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.