bike-discount.de/enReviews

Timeliness: The delivery of my order was prompt and on time. I appreciate that the package arrived within the expected timeframe, allowing me to plan accordingly. Efficiency: The delivery process was smooth and efficient. I was kept informed about the progress of my order, and it was reassuring to receive updates along the way. The coordination and execution of the delivery were commendable. Accuracy: I am delighted to mention that the order was delivered exactly as expected and was well-packaged. The items I received were complete and in excellent condition, reflecting the attention to detail during the packaging and handling process.

Bike-Discount is one of my go to website for bicycle parts. Prices are competitive and they have a wide selection. My only complaint is that they do not have multiple shipping options. They only shipping option to my location, Portugal Islands, takes 3 weeks to 1 month for delivery. For less than 4 euros for shipping it is fair delivery times. When I need something in a hurry I have to order from a competitor and pay 5x as much for shipping but they don’t always have what I need.

A truly reliable online shop. The prices are the lowest i normally find on internet. The only thing i think they could manage are the shipping costs, they are a little bit expensive, particularly to my country, Portugal. Other thing i notice is the changing price accordingly to the shipping country comparing to the same article price sold to Germany. Apart of that, everything went fine with all my purchases. I highly recommend this shop.

Good and practical website, lower than market average prices and lots more options than the local shops. There is also lower price guarantee so they match the lowest market price for a product. The only negative sites are the user interface of the website (bit outdated), longer delivery times and stricter constraints for item return & refund. There is a minimum price for an item to be returned and refunded free of charge.

I did not receive tracking link for my bikes delivery but issue was solved promptly by the customer service. This was my second bike purchase from Bike Discount, first bike had assembly issues but this one was proper out of the box. I wonder the separate delivery of pedals and side stand, in my opinion they could be delivered together with the bike. In all I'm quite happy with the two eMTB's delivered

Great On-line Shop for MTB You guys only need more offers on shipping to help with shipping costs. DHL is asking for whatever they want now. That is the only suggestion for improvement. Besides that, they have all the best parts and brands on MTB you can possibly need. It was the only place (literally on the planet) where I could find my tires. Great experience, great price, great everything.

Product offering is very good and competitive. Fast delivery times is astonishing and not taken for granted. This time though the delivery time was a bit longer due to change in delivery model. Usually DHL makes the whole delivery from seller to buyer but this time the Finnish post office took part of delivery. And the Finnish post office is always very slow.

They do not have a vat scheme in place, unlike many other competitors, so orders coming into the UK will get caught up in customs and will attract duty charges and fees. When the fees are factored in, any apparent cost saving is soon evaporated. Great range of products that are not available as a one stop shop elsewhere so probably worth the hassle.

As a bike enthusiast, I love shopping on bike-discount.de. With a good customer service and an excellent choice of bike parts and accessories its my favorite online shop. Fast shipping also adds up. It would be great to get notified when items in my cart or wish list change prices. And as any customer would like, more discounts, please :)

Everything regarding ordering, paying, shipping and handling is great, simple and fast. I just have a critic because there was an error in my last order when I received wrong item. I was reimbursed for the missing item no problem there. Just I think process of getting to the point of reimbursement could be done better. Kr, Danijel

Could find the bike pieces i needed and at a good price (Di² shimano GRX front and rear deraileurs), came quick already placed on one of my bikes and already rode a 400 km as qualification for Paris-Brest-Paris. Will probably buy also another set (Di² maybe for 40 teeth at the back - and maybe also a mechanical one).

Fantastic value and excellent delivery. They get products to me faster from Germany to France than ordering from France to France. Their stock levels seem very accurate and honest. I have ordered many items from bike-discount.de and they are now my No.1 choice for both delivery service and price in the whole of Europe.

Even if the gear I ordered didn't fit with my need, the shop was good : ship, fast and nice. I paid throught Amazon and for the sent back I didn't get the shipement page automatically. A small email to the shop and they sent me the doc by email. The refund was on my account few day after the reception. All good!

I step upon the Bike inn and i found very good prices. I needed a side bag for my Bike and after i chosen one i saw other sites and Bike inn had the best price. I didn't knew the site but i tried it. I got my order very fast and the item was everything the Bike Inn announced. Very pleased with the service.

Item are all the time in stock and price is better from professional store only, the only upgrade you can do is packaging, my 2 recent order was damaged because use box too big and item was not enough packed so box arrived destroyed.. But I am really satisfied to order in our shop, thanks so much !

This was my second purchase and again I am totally pleased with the whole service. Transaction went without any problems. Very fast shipping. And merchandise was 100% conform to th e descripion provided. Definitely this will not be my last order in bke-discount.de :-).

I like how helpful their customer service representatives are. Their prices are also good. The only improvement could be the response time but with a response within 48 hours they are certainly not doing bad compared to the rest of the industry

Best prices and great service. Only the best parts and fast delivery from Germany to Holland. Only thing is you cannot pay Ideal only bank account or credit card. With bank account it takes a day longer to check the money between the accounts.

Maybe a little faster delivery could be nice and website can be little bit slow. But , but everything is top-notch. Customer support, quality, feedback, item return policy... I will recommend!! Also best price And I'm a bike shop owner.

Started using Bike discount several months ago and find their pricing really competitive and delivery reliable and well packaged. Have purchased everything from tyres, cassettes, new wheels etc. without any issue. Highly recommended.