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bike-discount.de/en
Reviews:

16,599 reviews in the last 12 months59,756 total reviews  

4.81
Excellent

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Most relevant positive review

Oct 29, 2023
 Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Oct 6, 2024
 Verified review
Bike-discount has been a great find for me! I appreciate their focus on affordability, especially since I don't mind if the original packaging is missing. Recently, I encountered a minor hiccup when my parts arrived with signs of prior use and the package had been opened. However, their customer service promptly resolved the issue by sending me a replacement. Overall, I'm pleased with their excellent service and the fast shipping they provide. It's reassuring to know they stand behind their products and are committed to customer satisfaction!
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Oct 3, 2024
 Verified review
Sou Brasileiro e Moro em Portugal mas trabalho em vários outros Pais na Europa, sou ciclista amador mas, gosto bons equipamentos para minha bike e desde quando conheci a BIKE DiSCOUNT compro com eles sem problema algum pois chega no prazo e o atendimento on-line e excelente. Tive um Problema de furto e violação de uma mercadorias nos correios de um Pais aqui na Europa e logo entrei em contado com a equipe da BIKE DISCOUNT e logo o problema foi solucionado. Eu recomento qualquer compra na BIKE DISCOUNT.
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5 days ago
 Verified review
I recently bought two e-bikes online from Bike-Discount in Germany , and they were shipped to Belgium . The entire process was smooth and efficient, with clear communication and fast delivery. The bikes arrived well-packaged and were easy to assemble. Their quality exceeded my expectations, and I’m very satisfied with the purchase. Highly recommend Bike-Discount for their great service and product quality.
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13 days ago
 Verified review

Good communication, assembly , and delivery time.

Good communication and delivery times. The (Radon) bike is nicely built and was pretty much ready to ride right out of the box. Now I just wait for snow for installing spiked tires to be ready for winter-commuting. Delivery costs to the Nordics have a flat rate, for better or worse. It's fine for larger orders, but for smaller ones competitors often have a slight price-advantage when shipping is included.
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Oct 6, 2024
 Verified review
Everything went as promised, the delivery (eBike and via DHL) happened within the estimated timeframe. It was almost completely assembled, I only had to put a few parts back together. The manual was in German and in English which I was pleasantly surprised with. In general very satisfied with my order and with the whole process.
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7 days ago
 Verified review

Exceptional Service and Speed

Bike-Discount is probably my favorite cycling retailer in Europe. They’re always quick to respond, eager to help, and offer some of the best prices and variety of brands available. I’ve ordered from multiple major retailers at the same time, and Bike-Discount consistently processes and ships my order first.
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Oct 3, 2024
 Verified review
I order parts from Bike Discount 3 or 4 times a year - their website is superb - informative and comprehensive, stock availability is genereally excellent and turn around of orders is very quick. On the one occaision I had to return an item the process was efficient and painless - well done.
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VM
Vlad M.
Bucharest
Oct 8, 2024
 Verified review
Ich finde den Laden toll Es hat eine sehr gute Auswahl. Die Preise sind sehr kompetitiv und sie liefern nach Rumänien ziemlich schnell. Ich habe viele Sachen bei denen eingekauft unter anderem auch ein Full-Suspension MTB das sehr gut verpackt nach etwa 3 Wochen bei mir ankam.
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11 days ago
 Verified review

Refund/Replacement

I had issues with some tyres recently. Bubbles had appeared on them when fitted. I contacted the manufacturer who told me to contact the seller. So I got in touch with the Helpdesk and after a week or two I was sent some brand new replacements.
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5 days ago
 Verified review

Excellent products, pricing and delivery

My first experience using Bike Discount from Ireland. Excellent range of products competitively priced and quick delivery. The website was easy to use and payment was easy. No hesitation in recommending or using this company again. Thank you.
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Sep 24, 2024
 Verified review
competitive prices; (mixed components as a package eg. brakes (4 pistons front, 2 pistons rear); better shifters with mid calipers, etc. ; I also like OEM components, that can be bought at a lower prices (the only difference being packaging)
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Oct 10, 2024
 Verified review
Items in stock are actually in stock, so that is good. Shipoing is fast, but a bit pricey compared to other shops. I asked for the price match service on one of tge items and never got any response on that. So not so good on that regard
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Sep 25, 2024
 Verified review
Only claim is that I ordered kickstand together with bike, however Bike Discount didn't discover that the fittings of kickstand i ordered didn't match the fittings on the bike. So I had to return the kickstand and order the right one.
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Oct 6, 2024
 Verified review
This order everything went well, items just like expected, and normal delivery time with DPD courier, unfortunately the order before took more than two weeks for the items to arrive but the problem was with the DHL courier.
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12 days ago
 Verified review

Great customer service and lighting fast feedback

Always had a great experience with B-D while buying but recently I just made a mistake on the product I wanted to buy and they were incredibly fast cancelling my order and giving me the tefund. And this was on a weekend!
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12 days ago
 Verified review
The bike i ordered was not fine tuned - seems like no one actually even tried to ride it, poor assembly quality. Belt drive system was touching the cable, touching the chain guard and was making noises during the ride
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Oct 4, 2024
 Verified review

Review

Great website, easy to navigate and has lower prices than anywhere else I've found. Selection is a bit limited and often low on stock. But if you can what you need it's usually a great deal! Zero issues thus far.
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2 days ago
 Verified review

Specific brands and items you won't find in similar shops

I like from this online store that they have specific brands and items you won't find in similar shops or even in Amazon or Ali Express Bike Discount has also very good prices and shipping service.
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9 days ago
 Verified review
The item is in perfect condition. However, the item was not shipped directly by DHL but was transferred to Speed ​​Post and took 3 weeks to be sent to Hong Kong, therefore, I only gave it 4 stars.
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13 days ago
 Verified review
Super fast delivery to Finland, arrived even sooner than expected. The product was exactly as described, and I’m really happy with the service. I would definitely order again. Highly recommended!
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