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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Objednal som si ponožky Bike race 4.0, ktoré boli veľké. Uvádzaná veľkosť 45 - 47 na moje nohy 45 sú veľké. Posielať späť za svoje náklady je mínus. V môj neprospech ☝️
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Nov 20, 2023
Verified review
Professional service, good prices, fast dispatch, and reasonable shipping costs. If only they had a bigger variety of items - that would make them my one-stop shop.
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3 days ago
Verified review
Consistently good performance, always fast shipping. Some thing out of stock from time to time but I don't think this is the shop's fault. Excellent service.
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Nov 20, 2023
Verified review
good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Nov 9, 2023
Verified review
Great experience, nice prices, fast deliveries, good customer service. Only complaint is that free returns are starting from certain amount of purchase.
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2 days ago
Verified review
super satisfied
Both the quality, the price of the products and the speed with which I was served (4 days Germany-Romania), makes me have Bike-Discount as my favorite.
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Nov 10, 2023
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Registered customer a long time ago without having a discount to any of my orders..why i should be a log-in client since i don't get any price off??
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Nov 15, 2023
Verified review
Good shop, will order again!
Order went forward fast. It was easy to track my package. Order was nicely protected inside the package. Good quality products and moderate prices!
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10 days ago
Verified review
Prijs are competitive but dpd delivery not ok
Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Nov 13, 2023
Verified review
Perfect delivering.
Everything was good , în place , and very well secured.
It was a 2.5m long box straped down with something good on a pallet.
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3 days ago
Verified review
Ordered a bike from them. 8 days passed and the bike arrived. They completely assembled it there was no need to do anything. Highly recommended.
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Nov 6, 2023
Verified review
excellent customer service
Shoes I ordered where a bit too small, but it was absolutely no problem to send them back and have them refunded. Very easy and clear process.
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Nov 7, 2023
Verified review
Excellent price and product
If you're willing to wait a week or two/three the products are fantastic, delivery perfect, quality excellent.
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Nov 20, 2023
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Tires, Brakes, Shifters, Cassette, etc
Always the best prices. Always the best stock of items. Always the best Quality. Shipping is very reasonable, from Germany to Greece.
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Nov 18, 2023
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Best price online, perfect.
Amazon-pay charged me €25.- i found out later.
Somehow I don’t have an account. Maybe for later use.
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Nov 19, 2023
Verified review
All is very good except packaging. Tree times now, have I have got a
destroyed box which needed repacking by PostNord in Denmark
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Nov 20, 2023
Verified review
The bike came without pedals and the customer support staff is not well informed, thus, I am still waiting for a response.
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