bike-discount.de/en
Reviews:

14,217 reviews in the last 12 months47,858 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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16 hours ago
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20 hours ago
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Super!!!!
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22 hours ago
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Bike was packaged perfectly and prepared for ride. Devilery was OK. 100% satisfaction Thank you
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22 hours ago
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Fast delivery, fair price & good quality products
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2 days ago
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Quality experience in every purchase.

Very good range of products, prices and delivery time. Thank you!
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2 days ago
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Great choice and prices. Decent delivery times as well.
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2 days ago
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Very prompt and professional service. I would like to see a standard free returns policy for every country in the EU.
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2 days ago
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Great selection. Fast shipping, well packed, good prices - what more can one ask?
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2 days ago
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Great online store

Good prices, fast delivery
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