bike-discount.de/enReviews

: 28,545Excellent

4.78

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certified since: Jun 7, 2022
updated on: Dec 3, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Dec 3, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

6,007 verified reviews in the last 12 months

28,545 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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 Verified review
6 days ago
I liked the store. I will definitely use them. The only thing I would like to improve is the expansion of delivery providers. At the time of choosing a delivery provider, there is no possibility to select Pickup parcelshop immediately. Anyway, I didn't get it. I work and can't meet the courier. It is necessary to wait for a message about the impossibility of delivering the parcel, and only then does it become possible to redirect to Pickup parcelshop. This greatly delays the delivery time.
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 Verified review
3 days ago
Bike discount is a saver for someone who live in my region, while bike accessories are expensive where I am I find very good deal from bike discount. I would have loved to have all the items to be deliverable to my country but I understand there are commercial restrictions on some brands (Shimano, pireli,…). Shipping cost is very affordable and fast. Unless I find another source, I will always compare prices with Bike discount and continue to order from them. Thank you BikeDiscount.
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 Verified review
Nov 20, 2022
Great prices. My order was shipped in less than two working days, and delivered by DHL five working days later (shipping within the EU). Everything was delivered in good condition, completely undamaged. You have to be patient with the shipment tracking, though. It took over a day for it to start working, but eventually it did. All in all, I’m very pleased.
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 Verified review
4 days ago 
Very good prices and quick delivery in a few days from Germany to the Netherlands. But I had made a mistake and had ordered the wrong article. The return procedure was very easy and fast: in only one and a half week I had my money back. The right article I subsequently ordered arrived in a few days! Highly recommended.
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 Verified review
2 days ago
Everything great and on time. Only objection is troubles when returning wrongly ordered goods. There is no return form atztached, and even if it is not cost free for Slovenia (many other offer cost free returns), there ios a lot of hustle and own improvising needed. Cash was returned immediately, which is great.
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 Verified review
Nov 9, 2022 
Excellent pricing and service with a good range of products for mountain biking which is what I am primarily interested in. Highly recommend but you need to factor in shipping costs if an international order as it then needs to be substantial enough to negate these.
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 Verified review
6 days ago 
Great shop with a large inventory. They are basically unable to to cancel an order, but on the other hand their order return function is excellent and makes it easy to return items when you made a wrong order or clothing is too small/large.
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 Verified review
Nov 7, 2022
Incredible good customer service! Always informed about the status of my orders. Never a mistake in the 10+ years I am one of their customers. Never a problem to return an item that does not fit. And Bike Discount makes all of this easy.
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 Verified review
Nov 3, 2022
The products arrived to PT just as expected and within 2 or 3 days. It would be awesome if they could manage to remove the delivery costs for outside Germany for orders above a certain value. All in all, I totally recommend this store.
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 Verified review
Nov 6, 2022 
Quick delivery of goods, also part of the delivery had to be returned, because of improper size, this was managed by bike.de very professionaly - template, info on process, return of money, timing. Overall very good job, thank you 👍
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 Verified review
6 days ago
Great service from Bike Discount. High quality components at a very competitive price, even when you add customs charges for UK customers. Customer service was very helpful when resolving a problem at the start. Highly recommended.
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 Verified review
4 days ago
Bike-discount is a reliable bike shop that have always delivered my orders on time and in perfect conditions. I strongly recommend it! The only improvement I could suggest is to propose free-shipment options outside of Germany.
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 Verified review
Nov 10, 2022
I like the speed and cost of delivery to my country - Moldova. I would like to have the opportunity to send to my country those goods that are now impossible to send. For example, Shimano components or rims from any company.
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 Verified review
Nov 13, 2022 
I am buying things from Bike-discount since many years without bad experience and finding goods with a favorable price. I will suggest to consider seriously this shop when in need of any accessory or component for the bike.
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 Verified review
Nov 8, 2022
Although the package went missing, which is only due to the deliverer here in Belgium. The customer service representative is very helpfull and I have a good feeling all will be resolved in a good manner.
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 Verified review
Nov 12, 2022
Very clear website to find exactly what I wanted | Best price | Wheels were well packed and shipped on time | Had to pay Import VAT.. thanks Brexit :( but overall well pleased with the service provided
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 Verified review
6 days ago
That's not the first time I order there. The pricing, shipping cost, and quality of the goods are top-notch, as always. The only problem for me is that the shipping takes a bit of time.
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 Verified review
Nov 18, 2022
Huge range products - quick delivery - easy to use and a returns process that works !!! Well done - this shjop will alsways be my first port of call for anything to do with bikes !!!!
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 Verified review
Nov 10, 2022
Large selection of cycling related goods. Often good prices compared to Danish prices. Quick shipment to Denmark. I have used the shop for years. Cannot fault them in any way.
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 Verified review
Nov 10, 2022
Excellent price and super smooth shipping. My item $$ sailed across the border and through Canada customs without any issues. I'll definitely buy from these guys again!
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