bike-discount.de/en
Reviews:

14,393 reviews in the last 12 months50,475 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Apr 2, 2024
 Verified review

Riding High: Unbeatable Deals and Swift Delivery at Bike-Discount.de

Bike-Discount.de offers an exceptional online shopping experience, featuring an extensive selection of products that cater to all your cycling needs. The store regularly presents attractive discounts, making high-quality gear more accessible. The checkout process is streamlined, ensuring a hassle-free payment experience. Moreover, their delivery service is impressively swift, ensuring that your purchases arrive promptly. Highly recommended for both amateur and seasoned cyclists looking for top-notch cycling gear at competitive prices.
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Apr 4, 2024
 Verified review
Always up to date website and infromations. In case of a problematic devlivery/order the assistants of the Bike Discount immediatelly respond and solve the problems. It is simple to check any previous orders, invoices, there have never been any problems with billing-it is huge advantage since we run our continental team's whole spare part support from the Bike-Discount website.
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Apr 10, 2024
 Verified review

Great Prices, Huge article selection and excellent customer service

This is my top online store for bike stuff. They have a great article selection, the prices are the lowest in the market and their customer service is excellent. The only thing it could be better is the delivery delays that are a bit long, not only because of the carrier itself but mostly on the time it takes between your order and the shipment.
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Mar 30, 2024
 Verified review

Order review

Some small items were missing from the package received, but bikediscount immediately sent the missing items, and the postage was at their expense. We arranged everything quickly and easily. Delivery was quick and easy. A big contrast to the bike24 site who are terrible. Whenever you want to order something, ask bikediscount!
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8 days ago
 Verified review

Overall a good experience!

The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
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Apr 10, 2024
 Verified review
The products I ordered were exactly what I needed. They were packed properly so that they would not be damaged during transport. The delivery time was a little longer than stated, but that was not Bike Discount's or DHL's fault. The political strikes in Finland at the time had an impact on the matter.
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Apr 10, 2024
 Verified review

The best!

Bike-Discount.de had a great website, clear and accurate sales terms, and awesome shipping. As a US resident I was a bit hesitant to deal with an international store but bike-discount handled everything seamlessly with professional and quick communication and updates regarding my order.
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Apr 10, 2024
 Verified review

Excellent 👌

I ordered from Greece and within 10 days I received it from Germany via DHL. Excellent service, thank you. Der Fahrradträger wurde innerhalb 10 Tage vom Kurierdienst übergeben. Klasse Dienst von euch,das ist Vorbildlich. Danke und Grüße aus Griechenland
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Mar 26, 2024
 Verified review
Quick delivery, good prices. Only one thing, my phone number was not provided to local delivery service and they could not contact me by phone, as they always do. Please provide phone number to local delivery service in final destination country.
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Apr 11, 2024
 Verified review

My favourite shop

I always take my first steps in purchasing bicycle parts to bike-discount.de Good prices, good after-sales customer service, hassle-free returns of accidentally wrongly selected components. I've never had a bad experience here.
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Apr 11, 2024
 Verified review

Excellent. 5 out of 5.

They became my primary online shop for everything bike-related since I discovered them online. They offer a huge choice of products, the best prices worldwide, fast shipping, and reliable customer support. 5 stars out of 5.
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10 days ago
 Verified review
I would like to thank the staff of by discount for a good product delivered on time. Among the wishes, I would like to see the delivery of larger goods to Canada, such as, for example, wheels and other large goods. Thanks.
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Mar 27, 2024
 Verified review
As a regular customer I appreciate the variety of choices available. When item are not available I am notified immediately thus allowing me to pick a different item. I also like the prices and the speed of delivery.
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Apr 6, 2024
 Verified review
Easy return policy. Printed the return form, placed it in a box, sent the package back to bike-discount.de by post and all was processed easily and quickly. Other than that, everything was also fine and quick.
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9 days ago
 Verified review

Overall trustworthy, large assortment and good prices.

I’ve ordered many parts at this webshop. It takes a few days, but prices are good, I’ve never had a wrong delivery and there’s never a fuss about a return. Their assortment is vast.
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2 days ago
 Verified review
Great shopping experience, good choice of items, competitive prices, quick dispatch & delivery. There could be some discounts on the shipping, if you spend above a certain amount.
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10 days ago
 Verified review
Excellent choice and value for money. I was able to get what i was looking for when other mtb sites didn't have it. Delivery tp Ireland was super quick and very reasonably priced.
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Apr 8, 2024
 Verified review

Good inventory and prices, and fast delivery

Good inventory and prices. They were able to cancel my order on my request because I forgot to add some things which I really appreciated. To top it all up, the delivery was fast!!
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Apr 7, 2024
 Verified review

Hassle-free order fulfillment

The order was completed on time declared on the website, the bike was assembled and well packed in a box, all I had to do was tighten the pedals and straighten the handlebar.
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Mar 28, 2024
 Verified review
The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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