I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Excellent service and good prices. I've used Bike Discount over several years now and despite increased competition, they are still competitive on pricing. Shipping takes a few more days to Belgium from Germany than some of the Dutch online bike parts stores, but Bike Discount are usually a little more competitive on pricing. For my last purchase it was a last year's model Cube E-Bike that was very competitive on pricing. I could not have got that model and that price anywhere else. It was very very well packed and only required the bars putting straight. I was concerned about the delivery of such a heavy item but it was well packed and DHL did an excellent job of delivery, ringing me in advance so I could be waiting for him. Friendly and efficient delivery helped. I have previously had UPS deliver a kids MTB for my son and it arrived scratch with dented packaging. So well done Bike Discount and DHL. Good reliable bike parts supplier. Well done Bike Discount.
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Mar 2, 2023
Good price, fast delivery. The delivery driver, even though they were supposed to bring it to my house, and I was at home , I didn't get any sort of notification that they would have arrived, even a knock at the door, just an email that they didn't find me at home and I needed to pick up the package at a parcel point, as if they expected me to wait outside for 2 hours and see if I notice the car. But I think that is more the fault of the delivery driver, so I wouldn't put it on the store itself, and I am still giving them 5 stars.
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Mar 2, 2023
+ price / kited bikes & comparing with others shops and bikes
+ fast shipping & perfect packaging for shipping
- on bike were seen footprints made by silicone so it was very hard to clean up
- protecting cover against touch chain to frame on back side was not applied properly so I decided to get it out and stick new one instead (the original one was stick with a protection tape used for shipping purpose but the protection tape get out partly the original one - it was stick so rigidly that was not possible to unstick the tape)
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4 days ago
Good prices, Fast delivery and good customer service. The only point that i pumped into was that the pictures of the item showed that it came with few small parts, while it wasn't the case. Although it was mentioned in the item "scope of delivery" that those two parts where not included, but i hadn't red all the text. I guess we are more visually orinated and don't read all the explanation before we order something.
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Mar 8, 2023
Prices are almost unbeatable and, surprisingly for a budget shop, customer service is also excellent. When I once bought Lake cycling shoes in sales price and had to change the size through reimbursement and placing a new order, the price of the item had increased. By reporting it to the customers service, they promptly guaranteed that I would have the price difference reimbursed, what indeed happened pretty quick.
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Mar 13, 2023
I recently had a great shopping experience at Bike Discount. Their prices were extremely fair and they had a wide variety of items available. I was pleasantly surprised by how quick the shipping was - I received my order in no time at all! Overall, I highly recommend this shop to anyone looking for a great deal and efficient service. I'll definitely be returning in the future!
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11 days ago
The website is very professional and provides the information needed to make the desired purchase.
I had to deal with the staff for some questions and received timely and helpful information. I am recommending the site to all my friends. After a more than a month I am very satisfied with the quality and performance of my bicycle (Cube Mountain Bike)
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Mar 6, 2023
My experience with Bike Discount has been nothing less than exemplary. I have lived in Italy and Germany while ordering fro BD. They always fulfill my order exactly as ordered and delivered in 1 or 2 days. Excellent customer service and products sourced from their warehouse not from numerous outlets throughout Europe.
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8 days ago
Bike is great. Communication with the shop excellent. Quick answer to all my questions and requests. The only problem is the shipment service- DHL. The box in which the bike was packed was damaged and tho holes wrapped with a DHL tape. I was scared of the bike but luckily there was only a scratch on the bike’s frame.
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Mar 7, 2023
You should save the language, destination country and currency into the user's profile data so when the user logs in those are set automatically. Now the user have to chose all those settings every visit. Although this is not a major issue but saves lot of annoyance for someone who have to visit the site often.
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Mar 2, 2023
Bike-discount has a huge inventory of discounted bicycle parts and a very solid customer service. It came to a point where I don't even shop around anymore as they always have the best price and I don't want to depend on the customer service of other companies. All of my friends also buy from bike-discount.
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Mar 4, 2023
Prices were good. Products availability was good too at that moment, but I forgot to buy some stuff. Now they aren't available anymore. Have to wait. I hope to find more products that I need next time when I order and that I won't forget anything. . And that I have a lot of money to spend. :D
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Mar 6, 2023
I bought 2 bikes and spare parts and accessories. Transactions were carried out smoothly, and answers to questions or little misunderstandings were quickly clarified. One of the bikes was damaged in transport. B-D sent a new one with no problem. I recommend the Radon store and bicycles.
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3 days ago
Consistent, excellent service and performance. I always get what I paid for, it is always well packaged and arrives in good time. Timely and relevant notifications are a hallmark of their service and their prices are the best I've seen. I look for what I want there first.
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4 days ago
I bought a number of items. The package arrived in a reasonable time. One of the item was wrong but, after a short mail correspondence, I returned it and took my money back for it . So everything worked almost as expected and I have no reason to complain. I will buy again
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2 days ago
Tellitud kaup jõuab ilusasti kliendini, ei ole mingeid probleeme siiani olnud!
Kui millegi üle nuriseda, siis on kauba artiklite hinnad, e-kaubandusest leiab soodsamalt, kui on Teiel :(
Kunagi tellin kindlasti Teie e-kauplusest.
Aitäh Bike Discount!
Andres Leet
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7 days ago
I ordered 2 GP5000 tyres, lowest price I could find on the internet was on bike-discount.de.
They have DHL as delivery service and the shipping was a bit long (23 days), but I live in a rather small and unpopular country so it's understandable.
Purchased the Magura MT7 pro brakeset, with rotors, and even with VAT added in at customs, it was far cheaper than here in the UK.
Would recommend Bike_Discount without any issue, items sent securely packaged and arrived within a week.
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Mar 8, 2023
Tuote tuli melko nopeasti ja oli juurikin se mitä tilasin. Suosittelen ja ostan uudelleen täältä koska täällä on myös parhaan hinnan takuu. Hyödynsin sitä laittamalla linkin eBay kaupan sivuille ja se toimii oikeasti ja nopeasti.👍👍😊
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Mar 9, 2023
5 stars because everything just happened as expected. Several options to choose from, with great value for money. The delivery to Portugal was super fast. Hopefully I'll buy more stuff from them. Keep up with the good work
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