bike-discount.de/enReviews

: 26,440Excellent

4.78

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with Buyer Protection

certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4,169 verified reviews in the last 12 months

26,440 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
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the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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 Verified review
20 hours ago
Bought literally thousand of euros worth of bike parts, clothing and equipment from bike-discount.de and they are an excellent and 100% trustworthy company to deal with. Very responsive customer service also. Highly recommended.
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21 hours ago
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1 day ago
Velký výběr.
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1 day ago
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1 day ago
What I bought is what I got . Fast shipping out
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2 days ago
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2 days ago
Better it coud be the oder 100 eur cous be free
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2 days ago
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2 days ago 
wie beschrieben top
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 Verified review
2 days ago
Great prices & selection
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 Verified review
2 days ago
Excellent range and items in stock. Shopping is flawless and delivery is quick. Highly trusted and recommended retailer.
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2 days ago
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2 days ago 
Good products and a great service 👌
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2 days ago
Fast delivery from Germany to Belgium, good price, plenty on offer!
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2 days ago
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2 days ago
Always impressive. I love their prices and their packing.
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2 days ago
satisfied
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2 days ago
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2 days ago
I've been using this shop for quite long already and it's great. Lot of different options to choose from, great prices and fast delivery
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2 days ago
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