bike-discount.de/enReviews

: 28,253Excellent

4.78

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with Buyer Protection

certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Nov 26, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

5,717 verified reviews in the last 12 months

28,253 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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Aug 11, 2022
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Aug 11, 2022
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Aug 11, 2022
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Aug 11, 2022
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Aug 11, 2022
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Aug 11, 2022
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Aug 11, 2022
Fast replies to messages. Fast processing of a product return.
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Aug 11, 2022
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Aug 10, 2022
Everything go flawless. It's not just the price, which are good.
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Aug 10, 2022
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Aug 10, 2022
Great assortment.
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Aug 10, 2022
Everything again just as it should!
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Aug 10, 2022 
Last order was sent fast and right as offered. Wide offer and god prices.
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Aug 10, 2022
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Aug 10, 2022
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Aug 10, 2022
Needs to be explicitly clear that additional import duties & fees are NOT included in the price shown on the website, for shipments to UK. Even though UK shipment destination was chosen and currency GBP - still nothing shown on each product page. There is a mention, buried deep in T&C, but nothing at point of purchase or via the checkout process. First I know of extra charges was a delay in delivery and a letter in post from ParcelForce with demand for over £50. Failure to pay the fees online means no delivery. You can refuse to pay and then the goods are returned to bike-discount; but takes 30 days for this return to be triggered. And, then you'll have to wait for refund to be processed - all, in all very inconvenient, especially if you have ordered a high net worth item.
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Aug 10, 2022
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Aug 10, 2022
Fair prices and ok shipping. Great selection of stuff.
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Aug 10, 2022
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Aug 10, 2022
Fast Shipping to North America. Wide selection of parts in stock. Great prices.
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