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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Really fast processing of orders.
Attractive prices.
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Dec 5, 2023
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Dec 4, 2023
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The product was in perfect condition upon arrival.
Delivery to Sweden was speedy! Impressive!
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Dec 4, 2023
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Dec 4, 2023
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Dec 4, 2023
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Always a pleasure to deal with Bike Discount. Great prices and superb delivery service
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Dec 4, 2023
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Love the shop. Great prices, quality products and quick delivery. My favorite online bike shop!
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Dec 4, 2023
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Dec 4, 2023
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super satisfied
Both the quality, the price of the products and the speed with which I was served (4 days Germany-Romania), makes me have Bike-Discount as my favorite.
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