bike-discount.de/en
Reviews:

15,104 reviews in the last 12 months53,191 total reviews  

4.81
Excellent

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Valid

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Unexplained price increase at checkout!

While I am happy with the range of products, listed prices, and delivery performance, I take great issue with one very distasteful feature of your business. A significant additional fee is added when checking out. There is no explanation for this. It's not associated with any change made by the customer for destination, shipping method, etc. There is no additional line item. The prices increase between the shopping cart and the checkout screen. I can only think this is an intentionally deceitful practice to entice customers far enough down the path to a purchase that they will complete it regardless. I will try and find the same items elsewhere in future.
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Answer by bike-discount.de/en
Feb 22, 2024
Dear customer, thank you for your feedback. The prices of the items are taxed in the country of destination, as required by law. The prices are therefore adjusted accordingly. Actually, the prices should already be adjusted if you have selected the correct country of delivery. Ideally, you should log in to your customer account before making a purchase. Sometimes it also helps to refresh your browser. In any case, the prices displayed in the checkout are correct. Thank you for your understanding.
Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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The best online shop of its kind

The website is nice. Product choice is huge. Availability is clearly indicated. Delivery is fast. What more can we ask for?
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Feb 22, 2024
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Fast shipping, reasonable prices.
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Feb 22, 2024
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Good service

Good prices, and items were quickly dispatched and received.
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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Great prices and fast delivery
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Feb 22, 2024
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The prices And the a serra ti my questions
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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Feb 22, 2024
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Products came very fast! In the past when I needed customer service they were on point. The only thing they mess up is the fact that my phone number is never on the box!!
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Feb 22, 2024
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fast delivery, no problem wit a refund
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Feb 22, 2024
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Easy use, correct delivery on time.
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