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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Very competiitive prices, good delivery service and wide range of stock.
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Jan 9, 2024
Verified review
Good service
Fast delivery, good service. Good prices.
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Jan 9, 2024
Verified review
Items that were delivered were exactly what was ordered and arrived very quickly, three days after the order was placed.
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Jan 8, 2024
Verified review
Great product at a reasonable price.
Good buying experience.
Quick delivery.
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Jan 8, 2024
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Jan 8, 2024
Verified review
Good, but by benefit of the doubt
The good: friendly and helpful customer service. Painless repair refund.
Less good: not sure if due to the lack of Quality Control at the Cube bikes end or that during assembly Bike Dicount did not pay attention; gearhub assembly was not ok. Had to bring the bike to my local bike shop to fix it.
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Answer by bike-discount.de/en
Jan 9, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. Is there anything else we can do for you? Please feel free to contact us again at any time. Thank you for your understanding.
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