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bike-discount.de/en
Reviews:

15,625 reviews in the last 12 months55,165 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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23 hours ago
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Top service ! Nothing to say . Allways buy with them , gonna continue to do so !
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23 hours ago
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23 hours ago
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23 hours ago
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BN
Balazs N.
Budapest
23 hours ago
 Verified review
Best shop in bike parts. A+++++
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23 hours ago
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Answer by bike-discount.de/en
21 hours ago
Thank you for your order and for your feedback. Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.
23 hours ago
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23 hours ago
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23 hours ago
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Best prices, wide selection and fast shipping

I'm being a loyal Bike-Discount client for more than a 10 years now. Through these years I had zero problems with my orders.
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23 hours ago
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23 hours ago
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23 hours ago
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XT Brakes not brand new

Ordered a new pair of XT Brakes and one of them was not brand new (maybe a return). This was the first time this happened and I hope it won't happen again. I had to cut the hose (was too short for my bike) and fit brand new ones. Bike Discount covered the new hose but the labour and mineral oil was on me.
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Answer by bike-discount.de/en
23 hours ago
Thank you for your order and review. We would like to apologize again for this error and the inconvenience it has caused you. I have checked your details: We are happy to have issued a refund for the faulty part. Please note that externally purchased materials must be approved by us before a refund can be issued. In many cases, we can send our customers replacement materials free of charge. We would like to thank you for understanding, and we will do everything we can to prevent this from happening again.
23 hours ago
 Verified review

Just perfect

Everything is presented very nice on the website and the article is as shown. Also delivery is fast and without any problems.
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23 hours ago
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Maybe faster sending out time, since sometimes it takes 4 days
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23 hours ago
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Envio rapido a un precio imbatible, mejor imposible.
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1 day ago
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Returning customer

Great pricing, good descriptions of products, great delivery time always.
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1 day ago
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Excellent Range of products. Fast delivery
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1 day ago
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2 days ago
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2 days ago
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Snabb leverans - toppen!

Lätt att beställa, äntligen hittade jag det jag sökt länge. Snabb leverans - toppen!
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