bike-discount.de/enReviews

: 24,147Excellent

4.78

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,214 verified reviews in the last 12 months

24,147 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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2 days ago 
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2 days ago
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2 days ago
The store has excellent prices and (useful for me) ships outside of Germany for a reasonable cost. They are no longer willing to ship bicycles to Ireland, which is disappointing
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2 days ago
Fast e-mail answers are nice, even if the delivery is a bit delayed.
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2 days ago
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2 days ago
Fast delivery and resonable price
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3 days ago
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3 days ago
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3 days ago
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3 days ago
Lower prices for regular customers
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Answer by bike-discount.de/en
2 days ago
Thanks for the feedback
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3 days ago
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3 days ago
Gute Auswahl an Sportbekleidung, wettbewerbsfähige Preisen, pragmatische Kundenbetreuung und besonderes schnelle Auslieferung: bestellt an einem Donnerstag und in Dublin am folgenden Mittwoch geliefert.
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3 days ago 
Great prices , quick delivery , always have the stock of what your looking for , great online shop for all things bikes
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3 days ago
It takes days in returning customers' support request e-mails.
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Answer by bike-discount.de/en
2 days ago
we have a processing time of 1-5 business days. We try to keep this as best as possible. We are constantly working to improve our service.
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3 days ago
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3 days ago 
A lots of parts in stock and prompt shipment. Martin Sweden
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3 days ago
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3 days ago
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3 days ago
Large inventory, excelent comunication, good prices, great attention
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3 days ago
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