Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Deliveries are allways fast and they keep you well informed what stage your order is in. If theres problems they repply fast and are clear on what should be done next. Returns are no husttle ordeal also.
Report review
Oct 20, 2023
Verified review
Report review
Oct 20, 2023
Verified review
No bullshit. Placed an order on a simple item and it arrived in Spain with no problems at all. And it did one day before the estimated delivery date. It may be slightly expensive, yes. But they offer a way better service than another online UK-owned-German-Bike-shop with better prices.
Report review
Oct 20, 2023
Verified review
I think all works well with Bike-Discount.
Report review
Oct 20, 2023
Verified review
I have make my order 02/10 and it’s still on the way. Or something is going wrong with the dhl tracking system
Report review
Answer by bike-discount.de/en
Oct 20, 2023
Dear Customer, thank you for your order and feedback. We are very sorry that there seems to be some inconvenience in transit. Of course, we are now going to help you. We will launch an investigation and get back to you as soon as possible. Thanks for your patience and understanding in this matter.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.