bike-discount.de/en
Reviews:

14,217 reviews in the last 12 months47,858 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Jun 23, 2023
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Communication and shipment speed
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Jun 23, 2023
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Jun 23, 2023
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Jun 23, 2023
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Jun 23, 2023
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Jun 23, 2023
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Great prices, great products, no issues at all.
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Jun 23, 2023
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Best range of bike parts at good price
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Jun 23, 2023
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Best prices on the market!
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Jun 23, 2023
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Jun 23, 2023
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Jun 23, 2023
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Fast delivery and low prices.
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Jun 23, 2023
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Jun 23, 2023
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Jun 23, 2023
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Great selection of parts and accessories. The site is easy to navigate. Quick delivery
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Jun 23, 2023
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Jun 23, 2023
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Great assortment (MTB parts), affordable prices! Improvement point: support for foreign (in my case: Dutch) banks. I do not have a credit card, Amazon pay or Paypal account, so for me the only option to pay is to transfer money upfront, which takes a considerable amount of time (3-4 days).
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Dani K.
Csorna
Jun 23, 2023
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Jun 23, 2023
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Jun 22, 2023
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Fast delivery and good quality of the offered products
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