bike-discount.de/en
Reviews:

14,734 reviews in the last 12 months51,959 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Oct 6, 2023
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Oct 6, 2023
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Everytging was alwayes ok
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Oct 6, 2023
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Reliable
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Oct 6, 2023
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Oct 6, 2023
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In the past when i had orders you send it with dhl in2-3 days. Now i have to wait almost 2 weeks
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Answer by bike-discount.de/en
Oct 9, 2023
Dear Customer, Thank you for your order and your review. We are sorry that it took a little longer this time. I have checked your details: we handed your order over to our logistics partner on the same day. Unfortunately, it seems to have taken them a little longer to deliver to your country, and we apologise for that. Thank you for your patience and understanding.
Oct 6, 2023
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Quick delivery and good service
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Oct 6, 2023
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Nice shopping experience,and fast delivery
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Oct 6, 2023
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Oct 5, 2023
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Oct 5, 2023
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Fast shipment, excellent contact
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Oct 5, 2023
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condition of return are horrible. tracking of package with delivery company dont work.
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Answer by bike-discount.de/en
Oct 6, 2023
Dear customer, thank you for your order and your review. We are sorry that we could not fully satisfy you. We kindly ask for your understanding: You will find the return conditions transparently displayed in our shop. We assure you that we offer our customers fair conditions. Unfortunately, we cannot offer free returns for every country of delivery. However, we regularly check the possibilities and adjust our conditions. Thank you for your understanding.
Oct 5, 2023
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Oct 5, 2023
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fast delivery, quality as expected
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