bike-discount.de/en
Reviews:

14,304 reviews in the last 12 months50,136 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Aug 22, 2023
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Aug 22, 2023
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The products arrived in time and the packaging was good. I was satisfied with the service.
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CF
Cristian F.
New Ross
Aug 22, 2023
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Best shop online for cycling with huge variety of products on best price. All the products are described as clearly it can be, to help you make the right choice and get them delivered well packed on stated date, with higher standard of quality.
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Aug 22, 2023
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Perfect!
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Aug 22, 2023
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Aug 22, 2023
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Aug 22, 2023
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Excellent experience
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Aug 22, 2023
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People in discount de shop are pro! I am very happy with my purchase.
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JB
Jan B.
Sint-Truiden
Aug 22, 2023
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Very good detailed website! Easy to order and pay! Correct delivery!
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Aug 22, 2023
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Hassle free shop with good prices

No hassle about this webshop. Good prices, always dispatched fast. Returns and refunds also just happen as fast they should.
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Aug 22, 2023
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Aug 22, 2023
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Great service. Great prices.
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Aug 22, 2023
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Never had a problem 👍
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Aug 22, 2023
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Fast excellence
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Aug 22, 2023
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Good service, low prices

One item was missing some parts. The shop quickly reacted and send them.
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Aug 22, 2023
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Good prices and fast delevery. More good offers and discounts, would be nice
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Aug 22, 2023
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Aug 22, 2023
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Provide lower shipping costs when there are smaller orders dear because you have expensive shipping cost even if client order a calliper only
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EC
Edward C.
Focsani
Aug 22, 2023
 Verified review

Parcel delayed by 2 weeks

The last parcel of the shipment has arrived after 2 weeks.
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Answer by bike-discount.de/en
Aug 22, 2023
Dear customer, unfortunately there were bottlenecks at our shipping service provider due to strongly increased sales. This has slightly increased the delivery time for individual customer orders, we apologize and apologize for the inconvenience.
Aug 22, 2023
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