bike-discount.de/en
Reviews:

15,554 reviews in the last 12 months54,972 total reviews  

4.81
Excellent

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Valid

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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3 days ago
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Dobri izdelki in lepo pakirano in dobra cena
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3 days ago
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useful and understandable info at web page, multilingual prompt replies while questioning good price/performance rate
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3 days ago
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Usually great but not when you have a problem to solve

I ordered several times from them without any problems but the last order had some trouble related to the quality of a few items. Tried to solve with the customer support but no one replied.
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you very much for your order and your review. We are delighted that you are so satisfied with us. It is all the more unfortunate that there was a problem this time. I have checked your details: We replied to you on 05.07.2024, very promptly after your request and sent your return documents and a label. Would you like to check your emails again? I have just sent you the documents again in response to your original email. If you have a problem with your email address, please contact us again from a different email address so that we can find a solution. I hope I have been able to help you.
3 days ago
 Verified review
Ordering was easy, but didn’t receive the part yet.0
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Answer by bike-discount.de/en
3 days ago
Thank you for your order and your review. We are sorry for any inconvenience. I have checked your details. Unfortunately, there seems to have been a problem with the routing code of the shipment, which is why it was misdirected. Our customer service will contact you to offer you a refund or a new shipment. Our customer service team will contact you to offer you a refund or a new shipment. Thank you very much for your patience and understanding.
3 days ago
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No surprise's ewerything goes ok ewery time.
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AB
Andrzej B.
Wrocław
3 days ago
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4 days ago
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4 days ago
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Good
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4 days ago
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4 days ago
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
4 days ago
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Product was cheaper on this site. Fast postage
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4 days ago
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