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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
All fine. Thank you.
Would be great to modify backet in case it is already paid but not sent yet
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Jul 18, 2023
Verified review
No coverage of return shipment
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Answer by bike-discount.de/en
Jul 18, 2023
Dear customer,
thank you for your review. We are glad that you enjoy taking advantage of our excellent prices and wide selection of items. Unfortunately, we cannot provide a free return label for every delivery country. Our return policy for your delivery country can be viewed transparently on our website prior to purchase. We therefore kindly ask for your understanding for our procedure.
Good products as stated on their site.
Trustworthy adveces, as well.
Report review
Jul 17, 2023
Verified review
Always reliable and prompt shipping. It would be nice to have a discounted shipping rate for a small item. It's the same shipping price to order many items or one small item.
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