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Most relevant positive review
Oct 29, 2023
Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
You carry a varied range of items for DIY bike enthusiasts, sometimes you have examples of how to deal with fittings etc., so I would like to see more of this so that one can understand how those fittings etc., work......I hope I make myself clear on this .
Excellent shop for bike Parts and other bike related products
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Feb 19, 2024
Verified review
Late order
My order was too late. The estimated delivery time in the site was 4-7 days but the orded was delivered in me about 2 weeks later.
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Answer by bike-discount.de/en
Feb 20, 2024
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Dear customer, thank you for your feedback. I have reviewed your case. We apologize for the inconvenience. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.