bike-discount.de/enReviews

: 26,440Excellent

4.78

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certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4,169 verified reviews in the last 12 months

26,440 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
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the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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 Verified review
4 days ago
The order was placed on 13/19/2022, the items were available in stock, but I only received the package on 28/09/2022, 15 days after purchase. This unacceptable delay was DHL related. I had to insist and send some complaints and emails to unblock the situation.
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Answer by bike-discount.de/en
3 days ago
Please excuse the significant delay. It is true, DHL took a very long time to deliver the package to you. But we also did not respond quickly enough to your request. Sorry
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4 days ago
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4 days ago
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4 days ago
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4 days ago
Fast sale and delivery. Item as described. Totally satisfied.
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 Verified review
4 days ago
Bought a Kickr and cassette for a very good price. Both delivered to Ireland with 5 working days. Very transparent with the order and easy to track with the courier. I'll gladly return to buy here.
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4 days ago 
Always top products, great assortiment and quick delivery.
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4 days ago
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4 days ago
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4 days ago
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4 days ago 
Excellent store, great variety!
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4 days ago
Fast delivery and nice special product for recumbent bikers.
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4 days ago
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4 days ago
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4 days ago
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4 days ago
Actually you do everything, but for my country Turkey it is not possible have items over 150€. If it exceeds, customs behaving like it is not for personel usage. Cos of that they behaving like item for commercial usage. So taxes doubles or nearly triples. Because of that i returned. And gave an another order under 150€. So only i will pay %20 tax and i will take my items.
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4 days ago
Always perfect and professional
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4 days ago
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4 days ago
great selection of accessories! adding a system of discounts for regular customers
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4 days ago
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