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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great prices and fast shipment. However, be patient if you live in "remote" countries like Portugal because the tracking in completely useless and incorrect, and the courier companies subcontract the local delivery to anyone with a white van and they are unreliable. This is not only for Bike-discount, I have the same problem with other suppliers from Germany and other parts of the EU. I highly recommend Bike-discount. Just sit back and wait for your delivery to finally arrive! The courier companies need to make some serious improvements to their service. This applies to DHL, GLS and DPD.
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