Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Some bonuses or discounts for long time clients would be appreciated
Report review
3 days ago
Verified review
Great products and reasonable prices. The only reason I don't give 5 stars is because the shipping prices are very high. Overall I am quite satisfied with the products purchased.
Report review
3 days ago
Verified review
So far excellent but delivery time about a week to France, which could be a bit better
To improve: Other competitors provide free shipping for order over 200Euro or just ask for a mere 2Euro contribution. As well as for small order the shipping costs are lower than yours.
This last order was over 300 Euro and I had to pay on top 15 Euro of shipping costs... Honestly, I didn't like it.
Report review
3 days ago
Verified review
i order mny times in thid shop and i'm confident in all my purchases.
it's a pity that they don't send some items to Madeira in Portugal. they should work on that. because of that im still waiting my last purchase. i have to order to Porto, and after that ask a friend to put the bike on a ship in order i receive my bike. because of that o have to wait to many days.
Report review
3 days ago
Verified review
Easy to order and a swift delivery.
Report review
3 days ago
Verified review
Slow reaction and shipping time. Not communicative to work out the issues or provide information on shipping.
Report review
4 days ago
Verified review
Good service.
Report review
4 days ago
Verified review
good price, have a lot of products.
I didn't try their support tough
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
6 days ago
Verified review
Easy platform to buy....plenty of…
Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.