I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Dear Customer,
thank you very much for your order and your feedback. I have checked your information. Your order is already on its way, but has not been delivered yet. You have contacted our customer service today, and we have already initiated an investigation with the logistics partner and will inform you immediately as soon as we have received a statement. Please note, however, that delivery to your country may take a little longer. Please feel free to contact us if you have any further questions in the meantime. Thank you for your understanding and patience.
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7 days ago
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7 days ago
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7 days ago
I step upon the Bike inn and i found very good prices.
I needed a side bag for my Bike and after i chosen one i saw other sites and Bike inn had the best price. I didn't knew the site but i tried it. I got my order very fast and the item was everything the Bike Inn announced.
Very pleased with the service.
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8 days ago
I did not receive tracking link for my bikes delivery but issue was solved promptly by the customer service. This was my second bike purchase from Bike Discount, first bike had assembly issues but this one was proper out of the box. I wonder the separate delivery of pedals and side stand, in my opinion they could be delivered together with the bike. In all I'm quite happy with the two eMTB's delivered
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9 days ago
Ok
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10 days ago
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10 days ago
Could have warned me I would have to pay import duty on my order.
Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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10 days ago
As expected - good price and no problems
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10 days ago
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10 days ago
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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10 days ago
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11 days ago
Better payment conditions
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11 days ago
Item are all the time in stock and price is better from professional store only, the only upgrade you can do is packaging, my 2 recent order was damaged because use box too big and item was not enough packed so box arrived destroyed..
But I am really satisfied to order in our shop, thanks so much !
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11 days ago
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11 days ago
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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