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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Good selection and variety of products and at very reasonable prices. At one occasion I needed the support on a warranty matter and that was handled to satisfaction as well.
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Jan 29, 2024
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Good pricing fast and easy process - don't use Post Nord for delivery
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Jan 28, 2024
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Jan 26, 2024
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Great assortment!
But not all the items have info about their weight.
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Jan 26, 2024
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Jan 26, 2024
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Jan 26, 2024
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Good website
Good price , very reliable
Quick delivery
To be recommended
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Jan 25, 2024
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Fast and reliable delivery. Payment methode does not include iDeal though.
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Jan 25, 2024
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Jan 25, 2024
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Shipping is expensive
No matter how amount of Euros you order for, shipping outside Germany always costs 8 EUR. I would love if there would be a certain number, where shipping becomes free
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Jan 24, 2024
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Jan 23, 2024
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Jan 23, 2024
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Jan 23, 2024
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Great range and good prices.
Great range, good prices and the few times I've had to deal with costumer service always quick and polite.
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Jan 22, 2024
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Good prices, but no free shipping and loyalty program
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Jan 22, 2024
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Competitive pricing, acceptable lead time for shipping, good product range.
Customer service turnaround is disappointing. I logged a question and got zero response.
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Jan 22, 2024
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I ordered brake sram code rsc and was measing a part of brakes.
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Answer by bike-discount.de/en
Jan 22, 2024
Dear customer, thank you for your order and your review. We are sorry that we could not fully satisfy you. Unfortunately, I cannot fully understand the meaning of your feedback and cannot find any suitable communication with you in our system. Is there anything we can do to help you?In this case, please contact us again. We will be happy to help you at any time.
Jan 21, 2024
Verified review
Bike delivered as promised
Bike delivered in a reasonable time, perfectly packed, pre-assembled and as advertised.
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Jan 20, 2024
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I'm so disappointed, that you closed the shipping to Kazakhstan. Now I cannot order some good stuff for my bikes 😭
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