bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
8 days ago
Verified review
H&S Bike-Discount GmbH
Very satisfied with H&S Bike-Discount GmbH. Wide range of good quality with top brands at a lower price. Also fast delivery and carefully packaged.
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9 days ago
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9 days ago
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Clear and detailed product descriptions
Clear and comprehensive bicycle presentation, true and clear pictures, competitive prices, easy to order and prompt delivery.
Bicycle package was not sufficiently secured against tampering. The box was merely stuck by a pair of tapes, which could easily be removed and reattached by a third party. In fact I found in the box a pair of empty candy wrappers, which presumably have been thrown inside by somebody, either the courrier or a third party who had access to the package. Fortunately the bicycle was intact.
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9 days ago
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Good price and quick delivery.
It would be nice to have my Magura brake set in a box and not in a nylon bag.
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10 days ago
Verified review
Ordering was easy, but didn’t receive the part yet.0
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Answer by bike-discount.de/en
9 days ago
Thank you for your order and your review. We are sorry for any inconvenience. I have checked your details. Unfortunately, there seems to have been a problem with the routing code of the shipment, which is why it was misdirected. Our customer service will contact you to offer you a refund or a new shipment. Our customer service team will contact you to offer you a refund or a new shipment. Thank you very much for your patience and understanding.
10 days ago
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10 days ago
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11 days ago
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11 days ago
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11 days ago
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12 days ago
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12 days ago
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12 days ago
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12 days ago
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13 days ago
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Long delivery time on bike
Long delivery time on the bike (3 weeks). Otherwise nothing to complain about.
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VT
Vesa T.
Espoo, Finland
13 days ago
Verified review
Delivery costs too high
Delivery costs to Finland are too high nowadays.
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13 days ago
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13 days ago
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Answer by bike-discount.de/en
12 days ago
Dear customer, thank you for your order and for your feedback.
If there is anything else we can do for you, please feel free to contact us at any time using our contact form.
13 days ago
Verified review
Really great pricing & fast delivery. I do not like their by the book, cold rigid approach to customer service.
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Jul 12, 2024
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