bike-discount.de/en
Reviews:

15,230 reviews in the last 12 months53,624 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Nov 18, 2023
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Best price online, perfect. Amazon-pay charged me €25.- i found out later. Somehow I don’t have an account. Maybe for later use.
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Nov 18, 2023
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Improvable: a mail with the aspected delivery time.
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Nov 17, 2023
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Great prices and fast delivery.
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Nov 16, 2023
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Quick actioning on customer orders, good pricing
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Nov 15, 2023
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Nov 15, 2023
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Nov 14, 2023
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Good website, easy to navigate. Competitive prices. Quick despatch of items ordered. But they don't have the comprehensive range of products that some other online retailers have.
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Nov 14, 2023
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Nov 14, 2023
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Nov 13, 2023
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Value for money
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Nov 13, 2023
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Nov 12, 2023
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Nov 12, 2023
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Nov 12, 2023
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Nov 11, 2023
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On my last order my phone number was missing and it was hard for courier 🚚 to deliver my goods. On various bike parts, their weight is missing which is important information for me
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Nov 11, 2023
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Good product and price
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Nov 11, 2023
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Nov 11, 2023
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The prices are not the cheapest!
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Nov 11, 2023
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Prices and shipping ,sometimes customer support its not top level. Dhl tracking its not precise.
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Nov 11, 2023
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complicated delivery

problem with transport. it was not delivered to DHL as stated, but it was sold to Czech Post. Czech Post is the worst delivery company. The price of transport was too high for the quality of this service. please do not entrust all parcels to the Czech post office! deliver by courier to the client like other German e-shops.
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Answer by bike-discount.de/en
Nov 13, 2023
Thank you for your order and your review. We are sorry that you have apparently experienced some inconvenience. Please note: When shipping with "DHL Paket", DHL hands over the shipment to the national carrier at the border. We are working on offering transport with "DHL Express" in the future. However, this is a different shipping method. With this shipping method, the parcel is transported to the customer by "DHL Express". This is not the case with "DHL Paket", as described above. Is there anything else we can do for you? You are welcome to contact us at any time. Thank you for your understanding.