bike-discount.de/en
Reviews:

14,423 reviews in the last 12 months50,587 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(1295)
(102)
Reset
Aug 21, 2023
 Verified review
Report review
Aug 21, 2023
 Verified review
Report review
Aug 20, 2023
 Verified review
The shop and service is good overall, and of course we all shop here because of the price. The only down side is that they use the worst possible shipping solution for overseas and don't offer any express service. Standard DHL can take more than 3 weeks to ship something. I had packages from China that arrived faster.
Report review
Aug 20, 2023
 Verified review
Report review
Aug 19, 2023
 Verified review
Very good, only sending the ordered items could be faster.
Report review
Aug 19, 2023
 Verified review
Everything was OK
Report review
Aug 19, 2023
 Verified review
Report review
Aug 18, 2023
 Verified review
Report review
Aug 18, 2023
 Verified review
Report review
Aug 18, 2023
 Verified review
Report review
Aug 18, 2023
 Verified review
Report review
Aug 17, 2023
 Verified review
Report review
Aug 17, 2023
 Verified review
Good prices and availability. The return process however is a bit cumbersome. Also shipping abroad could be faster. Overall I recommend bike-discount.de
Report review
Aug 17, 2023
 Verified review
Report review
Aug 17, 2023
 Verified review
competitive prices
Report review
Aug 17, 2023
 Verified review
Report review
Aug 17, 2023
 Verified review
Report review
Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!
Report review
Aug 16, 2023
 Verified review
Nice quality products, well packed. Shippment time could be improved.
Report review
Aug 16, 2023
 Verified review
Delivery was really slow compared to other bike shops
Report review
Answer by bike-discount.de/en
Aug 17, 2023
Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.