bike-discount.de/en

Reviews:

Excellent prices

I liked communication. having to pay via IBAN is a pain. Should just accept Debit Card or CC for payment

Bike shipping was fast and it was well protected. However, bike assembly qualty was unacceptable: - steerer tube was too long - top cap rested on the steerer itself instead of stem/spacer which made headset bearing adjustment impossible - bottom bracket was not fully pressed into the frame - one of the cups was skewed which resulted in high crankset drag - cables are way too long - gears were not properly adjusted - inner tubes were twisted inside tires... This was definitely not ride-ready bike and the loose headset was just dangerous. Bike required some significant effort to fix all the issues.

Overall a good shopping experience. However, as an overseas buyer (CZ), I don't like the fact that approx. 5% is automatically added to the price in checkout. Prices should be transparent thoroughout the whole website, not just checkout.

Delayed shipping

Cc. La commande arriver rapidement

Overall the experience was good but inconsistencies in delivery costs are annoying and the support team was not capable of answering questions during Black Friday week. In fact, I still have one question that was not answered so far. Also, DHL did a very bad job with the box ripped in several corners. Luckily the bike did not suffer.