bike-discount.de/en
Reviews:

14,241 reviews in the last 12 months47,786 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(1296)
(98)
Reset
Jun 11, 2023
 Verified review
Lähettämö teillä ei osaa kirjoittaa puhelinnumeroa osoite korttiin.Kolme vuorokautta etsin lähetystäni. Paketti ei koskaan tullut kotiin olin maksanut toimituksen.
Report review
Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your feedback. We are sorry that there appear to have been difficulties with the delivery by our logistics partner. Can we help you? Please feel free to contact us via our contact form.
MG
Max G.
Luxembourg
Jun 11, 2023
 Verified review

Reliable!

Simple, easy, delivering takes a couple of days outside Germany but atleast you get what you order!
Report review
Jun 11, 2023
 Verified review
Report review
Jun 10, 2023
 Verified review
Good prices, little bit longer delivery than on Amazon. No option of free delivery to Belgium (for example if you order above some sum ..).
Report review
Jun 10, 2023
 Verified review
Report review
Jun 10, 2023
 Verified review
very happy with my purchase
Report review
Jun 10, 2023
 Verified review
Order was fine But now my fingerless gloves has been burst at the sewing point What should doing now
Report review
BB
Bart B.
Herentals
Jun 9, 2023
 Verified review
Report review
NC
Newt C.
Genève
Jun 9, 2023
 Verified review
Report review
Jun 9, 2023
 Verified review
Report review
Jun 9, 2023
 Verified review
I order 1.june but i am not sure if it has left the shop yet. So right now i dont know when it will arrive.
Report review
Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your review and your order! We are sorry that there seems to have been a delay. Please contact our customer service so that we can help you. Thank you for your patience.
Jun 9, 2023
 Verified review
Report review
Jun 9, 2023
 Verified review
Report review
Jun 8, 2023
 Verified review
Report review
Jun 8, 2023
 Verified review
Report review
Jun 8, 2023
 Verified review
Very happy with the pricing and products I received.
Report review
Jun 8, 2023
 Verified review
Report review
Jun 8, 2023
 Verified review
On time and in right shape , but delivery service delivered next door without leaving a note or sending an email.
Report review
Jun 7, 2023
 Verified review
Return shipping costs were not included like in other web bike shops
Report review
Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your feedback and your order. Our return conditions for your country of delivery can be found transparently on our website before the purchase. We therefore kindly ask for your understanding.
Jun 7, 2023
 Verified review
Report review