bike-discount.de/enReviews

: 37,408Excellent

4.79

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with Buyer Protection

certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

14,861 verified reviews in the last 12 months

37,408 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
May 10, 2023
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May 9, 2023
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May 9, 2023
+ Good shopping experience, best price guarantee, allots of discounts. - Poor communication, especially about best price guarantee.
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May 8, 2023
 
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May 8, 2023
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May 8, 2023
Kaikki meni tilaukse osalta niin kuin piti ,myös hinta oli kilpailukykyinen.
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May 8, 2023
Moins cher qu'ailleurs , mais vélo mal monté (dérailleur) et problème au niveau du pas de visse des pédales .
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Answer by bike-discount.de/en
May 9, 2023
Cher client, nous vous remercions pour votre commande et votre évaluation. Nous sommes désolés d'apprendre que vous avez subi des désagréments en rapport avec votre nouveau vélo. Votre cas a été examiné. Lors de la livraison du vélo, nous informons nos clients des travaux d'entretien nécessaires. Si celles-ci ne sont pas effectuées correctement, les pièces peuvent malheureusement être endommagées. Vous n'avez pas voulu profiter de la vérification de la pièce par le fabricant que nous vous avons proposée. Comme nous avons tout de même fait preuve de bonne volonté à votre égard, nous espérons vous avoir donné satisfaction. Nous vous remercions de votre compréhension.
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May 8, 2023
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May 8, 2023
Website is easy to handle.
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May 8, 2023
Good selection of products at attractive prices.
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May 8, 2023
Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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May 8, 2023
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May 8, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
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May 7, 2023
Everything has always gone smoothly and quickly and as promised.
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May 6, 2023
 
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May 6, 2023
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