bike-discount.de/enReviews

: 31,697Excellent

4.78

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Feb 1, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Feb 1, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

9,151 verified reviews in the last 12 months

31,697 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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13 days ago
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Jan 18, 2023
 
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Jan 18, 2023
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Jan 18, 2023
quick and efficient contact , trustworthy
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Jan 17, 2023
Good product range, good prices, fast delivery. Customer service however below par.
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Jan 17, 2023
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Jan 17, 2023
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Jan 17, 2023
 
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Jan 17, 2023
Great customer service and advice but delivery was not a smooth process.
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Jan 17, 2023
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Jan 17, 2023
Quick and cheap. When you leave the site your orders disappear
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Jan 16, 2023
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Jan 16, 2023
Fast shipping, but ZERO communication. There is really no customer support at bike-discount.de. SHAME
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Answer by bike-discount.de/en
Jan 16, 2023
Dear customer, thank you for your feedback. I have reviewed your case. Our staff member replied to your request the same day, in fact within 20 minutes. Could it perhaps be that our reply ended up in the spam folder of your email box? However, we are sorry that you are not completely satisfied. If there is anything else we can do for you, please do not hesitate to contact us via our contact form or email. Thank you for your understanding.
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Jan 15, 2023
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Jan 15, 2023
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Jan 15, 2023
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Answer by bike-discount.de/en
Jan 16, 2023
Dear customer, thank you for your feedback. We are sorry that you seem to be not fully satisfied. Unfortunately, we cannot find a contact in our system. Can we help you? Please feel free to contact us via our contact form or by e-mail.
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Jan 14, 2023
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Jan 14, 2023
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Jan 14, 2023
 
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Jan 13, 2023
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