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bike-discount.de/en
Reviews:

15,625 reviews in the last 12 months55,165 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Dec 1, 2023
 Verified review
Nothing i purchasd some RC cycling shoes. At a great price. Great communication, fast delivery. Kept me well informed.
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Dec 1, 2023
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Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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Dec 1, 2023
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Adequate and timely reception of goods
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AM
A. M.
Estonia
Dec 1, 2023
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Nov 30, 2023
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bonuses or discounts for

Some bonuses or discounts for long time clients would be appreciated
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Nov 29, 2023
 Verified review
Great products and reasonable prices. The only reason I don't give 5 stars is because the shipping prices are very high. Overall I am quite satisfied with the products purchased.
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Nov 29, 2023
 Verified review
So far excellent but delivery time about a week to France, which could be a bit better
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BO
Bas O.
VLISSINGEN
Nov 29, 2023
 Verified review
Quick delivery, product as shown on site.
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Nov 29, 2023
 Verified review
To improve: Other competitors provide free shipping for order over 200Euro or just ask for a mere 2Euro contribution. As well as for small order the shipping costs are lower than yours. This last order was over 300 Euro and I had to pay on top 15 Euro of shipping costs... Honestly, I didn't like it.
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Nov 29, 2023
 Verified review
i order mny times in thid shop and i'm confident in all my purchases. it's a pity that they don't send some items to Madeira in Portugal. they should work on that. because of that im still waiting my last purchase. i have to order to Porto, and after that ask a friend to put the bike on a ship in order i receive my bike. because of that o have to wait to many days.
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Nov 29, 2023
 Verified review
Easy to order and a swift delivery.
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Nov 29, 2023
 Verified review
Slow reaction and shipping time. Not communicative to work out the issues or provide information on shipping.
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your order and your comment. We regret that we were unable to fully satisfy you. I have checked your details. Our logistics partner took a little longer than expected to deliver, we are sorry about that. According to the shipment tracking, the parcel has now been delivered. I could see that our customer service has answered your questions. Did you possibly have a problem with the mail reception? Of course, you can always contact us if you have any further questions. We hope you enjoy the items you have ordered.
Nov 28, 2023
 Verified review
Good service.
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Nov 28, 2023
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good price, have a lot of products. I didn't try their support tough
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Nov 28, 2023
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Nov 28, 2023
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Nov 28, 2023
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Nov 27, 2023
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Easy platform to buy....plenty of…

Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
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Nov 26, 2023
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Nov 26, 2023
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Prijs are competitive but dpd delivery not ok

Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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