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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Shipping a defect product and not solution minded in their product support.
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Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your order and your review. I have reviewed your case. We are of course sorry that you have experienced any inconvenience with the product you ordered. Unfortunately, it is necessary for you to send us a defective product so that we can process the warranty claims. We appreciate your understanding.
Jun 11, 2023
Verified review
Lähettämö teillä ei osaa kirjoittaa puhelinnumeroa osoite korttiin.Kolme vuorokautta etsin lähetystäni. Paketti ei koskaan tullut kotiin olin maksanut toimituksen.
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Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your feedback. We are sorry that there appear to have been difficulties with the delivery by our logistics partner. Can we help you? Please feel free to contact us via our contact form.
I order 1.june but i am not sure if it has left the shop yet. So right now i dont know when it will arrive.
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Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your review and your order! We are sorry that there seems to have been a delay. Please contact our customer service so that we can help you. Thank you for your patience.
Jun 9, 2023
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Jun 9, 2023
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Jun 8, 2023
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Jun 8, 2023
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Jun 8, 2023
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Very happy with the pricing and products I received.
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