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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Selection was good, prices on par and the delivery pretty speedy.
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May 11, 2023
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May 10, 2023
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Delivery time could be better/faster.
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May 10, 2023
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order made, delivered, and correct
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May 10, 2023
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Good e-Shop
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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May 10, 2023
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May 10, 2023
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May 9, 2023
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May 9, 2023
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+ Good shopping experience, best price guarantee, allots of discounts.
- Poor communication, especially about best price guarantee.
Kaikki meni tilaukse osalta niin kuin piti ,myös hinta oli kilpailukykyinen.
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May 8, 2023
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Vélo mal monté
Moins cher qu'ailleurs , mais vélo mal monté (dérailleur) et problème au niveau du pas de visse des pédales .
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Answer by bike-discount.de/en
May 9, 2023
Cher client, nous vous remercions pour votre commande et votre évaluation. Nous sommes désolés d'apprendre que vous avez subi des désagréments en rapport avec votre nouveau vélo. Votre cas a été examiné. Lors de la livraison du vélo, nous informons nos clients des travaux d'entretien nécessaires. Si celles-ci ne sont pas effectuées correctement, les pièces peuvent malheureusement être endommagées. Vous n'avez pas voulu profiter de la vérification de la pièce par le fabricant que nous vous avons proposée. Comme nous avons tout de même fait preuve de bonne volonté à votre égard, nous espérons vous avoir donné satisfaction. Nous vous remercions de votre compréhension.
May 8, 2023
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May 8, 2023
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Website is easy to handle.
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May 8, 2023
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Good selection of products at attractive prices.
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May 8, 2023
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Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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