bike-discount.de/enReviews

: 24,147Excellent

4.78

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with Buyer Protection

certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,214 verified reviews in the last 12 months

24,147 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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Yesterday
Easy and fast. No problems with the ordre and fast delivery.
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2 days ago
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2 days ago
I have ordered a MAVIC shoe and it's color was not stated, I saw it as sort grey-blueish on the photo, but it was not explicitly written what color is. I got light grey. I like the color, so I am happy, but I expected something else based on the photo. English keywords and descriptions could be better, considering that you are Germans, I expected 100% precise information, but still I am happy and gave you 5 stars. I will keep ordering as all I got arrived well packed, quick and high quality.
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 Verified review
2 days ago
Delivery is always late so just need to improve on that.
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Answer by bike-discount.de/en
2 days ago
Customer ordered on 07/22. We have handed over the goods to the carrier the same day. faster processing on our part is not possible. Shipping to Malaysia is a little more time consuming for the delivery person. We ask for your understanding.
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2 days ago
Very fast dispatch- in few hours from order it was already with DHL. Great products.
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2 days ago
Very good customer service and quickly orders sendings.
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3 days ago
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