Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Made several orders because of the large range and competitive prices. In addition, the shipping costs are reasonable and the order is delivered quickly
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
Prizes, fast delivery,
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
The order was quick and accurate. The mail shipping was a bit slow (some errors in the adress finding) but everything was fine in the end.
Report review
Oct 29, 2023
Verified review
❤️
Nice webshop, good prices and fast delivery ❤️
Report review
Oct 29, 2023
Verified review
Report review
Oct 29, 2023
Verified review
Missing components
The package was missing essential components, which presumably was the fault of the manufacturer. Bike discounts were excellent in sending out the replacement components for free once I emailed them. However, their policy online made it seem I would need to pay to return the entire package at my own expense, which angered me. Can't fault their excellent customer service once I reached out by email.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.