I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Delivery has not arrived. No email response or follow up from bike discount. 3 weeks late.
Answer by bike-discount.de/en
Dec 8, 2022
Dear customer, thank you for your feedback. Yes, unfortunately there appear to be difficulties in delivery by our logistics partner, we are sorry and it's a pity because the goods were packed quickly with us and left our premises on the same day. We will contact you to offer solutions to this situation. Thank you for your understanding!
Dec 7, 2022
Fast shipping, product is as described. Recommended.
Dec 7, 2022
Excellent service - very fast and always kept up to date with tracking