bike-discount.de/enReviews

: 23,932Excellent

4.78

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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Yesterday
Good product at reasonable and attractive prices. Good support and help from technical team.
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2 days ago
Reliable service and discount price.
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2 days ago
Good prices, but they didn't stay the same in the shopping cart as the listed prices, though a little higher, still good! Fast delivery!
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2 days ago
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3 days ago
Everything are good, except some goods have no delivery to my country
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3 days ago
Postal expenses for purchase over 100 € should be free
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Answer by bike-discount.de/en
3 days ago
This is also correct, but only in Germany, which we also clearly show on our homepage.
 Verified review
4 days ago
Parts were correct and delivery to Finland border fast, but after that there was a little extra delay and return of wrong parts is to be covered by customer. Customer service could respond little faster
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4 days ago
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4 days ago
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4 days ago
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Answer by bike-discount.de/en
3 days ago
Thanks for the feedback.
 Verified review
4 days ago
Price and availability is good. Delivery to the Netherlands vould be better
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5 days ago
the delivery time is slow from ordering to receiving the package one week
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5 days ago
Faster delivery would give 5 ⭐️
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5 days ago
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5 days ago
Good
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 Verified review
5 days ago 
Correct handling of orders. Even when your order get lost by the courier
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