bike-discount.de/enReviews

: 41,959Excellent

4.79

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certified since: Jun 7, 2022
updated on: Sep 23, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Sep 23, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

16,103 verified reviews in the last 12 months

41,959 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here

Reviews for bike-discount.de/en

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2 days ago
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Price / quality ratio
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I like the complete offer they have and the pricing.
3 days ago
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3 days ago
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Tutto ok ma spedizione cara

Tutto ok, ma sopra un certo importo (es. 99€) la spedizione verso l’Italia dovrebbe essere gratis.
3 days ago
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First order and experience

One of the packages in the order did not contain all the parts that belonged to it, but the matter was handled quickly.
3 days ago
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RB
Robbrecht B.
Merelbeke
4 days ago
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Nicolai A.
København
4 days ago
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
4 days ago
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4 days ago
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I like that they have great prices and always match other stores prices if in stock. I didn't particularly have a great unboxing experience of my bike, but they did refund me for damaged parts. I recommend this store.
5 days ago
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