I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Good prices and delivery times. I give only 4 stars as to return products from Romania you nees to pay yourself. Other online vendors offer free returns to Romania. Next time I will choise other vendor.
Estimated time of shipment was shorter then actual time, and is quite long: 3 weeks for the bike.
The prices shown are estimates and should be adjusted to the selected country of shipping, before ading them to cart.
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. Please select your country in advance, then the prices will be displayed correctly. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form. Thank you for your interest.
Verified review
5 days ago
Just as expected. Transport rates should be half
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5 days ago
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6 days ago
Return conditions via post are very penalising to the consumer
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6 days ago
I am happy with the purchases I made from this seller but the return/exchange process should be simplified.
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6 days ago
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6 days ago
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6 days ago
Good assortiment and prices are ok.
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6 days ago
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7 days ago
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8 days ago
could be faster
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Answer by bike-discount.de/en
5 days ago
Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.
Verified review
8 days ago
Difficult to understand order status
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8 days ago
Rear wheel campagnolo bora wto 45 is not straight!!!
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you for your feedback. We apologize for the inconvenience. Unfortunately, we cannot find any communication in our system from you. Please contact us via our contact form or e-mail. Thank you for your understanding.
Verified review
9 days ago
Everything arrived as ordered and dispatched promptly.
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