I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
The store needs to be clearer about taxes levied on international orders. I purchased a set of wheels that were shipped to the UK. The website said that no taxes were due; however, my order was held at customs and I paid $400 in taxes.
There was a problem with the delivery company because bike discount had a label with a incomplete delivery address.
Feb 16, 2023
Feb 15, 2023
All good. tracking info could be better
Feb 15, 2023
The paint on the top tube is damaged.
Answer by bike-discount.de/en
Feb 17, 2023
Estimado cliente, gracias por su comentario y su pedido. Le pedimos disculpas por las molestias ocasionadas. Por favor, póngase en contacto con nosotros a través de nuestro formulario de contacto sobre el defecto, por supuesto le ayudaremos más.
Gracias por su comprensión.