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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Parcel did not call that packet is under way, only send email
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13 days ago
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13 days ago
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13 days ago
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13 days ago
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The bike came without pedals and the customer support staff is not well informed, thus, I am still waiting for a response.
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Nov 20, 2023
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Nov 20, 2023
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good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Nov 20, 2023
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Nov 20, 2023
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Nov 19, 2023
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Great place to by my bike gear. I am riding MTB and have used B-D for many years and have experienced that parts for older bikes with discontinued technology are pretty farst taken of the shelf. I would appreciate if older technology parts would be available longer at least as parts that can be ordered with longer lead time.
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Nov 19, 2023
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All is very good except packaging. Tree times now, have I have got a
destroyed box which needed repacking by PostNord in Denmark
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Nov 19, 2023
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Nov 18, 2023
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Good online bikestore
Website focusing on the distribution of bike product. Most often prices are less expensive than other provider (but not always). Product description and quality are generally good as the service for the expedition. I recommand Bike-discount
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Nov 18, 2023
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Nov 18, 2023
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Good prices and quick delivery
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Nov 18, 2023
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Best price online, perfect.
Amazon-pay charged me €25.- i found out later.
Somehow I don’t have an account. Maybe for later use.
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Nov 18, 2023
Verified review
Improvable: a mail with the aspected delivery time.
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