I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Jan 26, 2022
I am dissatisfied with my warranty claim. I sent item back for replacement, but got a refund - claiming the product was not in stock at the time. I was instructed to reorder the item, but at much higher price.
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Verified review
7 days ago
+++ big range of components & bicycles. Correct international delivery times. multiple international payment methods available.
--- keep your customers better informed about sales, actions, customer advantages,...
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Verified review
7 days ago
Delivery time and price are ok. Only one minor point is that we always have to pay transport costs also if it is a very small part.
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7 days ago
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7 days ago
Good value, quick delivery
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7 days ago
Delevery to Denmark are very late, but fine prices.
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7 days ago
I find my favorite socks (Falke) at competitive prices, the delivery is fast and reliable.
The only issue I had was in my last purchase, there was one product unavailable (but it was available when I did the purchase) and my parcel was sent without it, I would have preferred to communicate with them and choose another available product instead, avoiding paying twice the delivery.
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7 days ago
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you for your review! Is there anything else we can help you with? You are very welcome to contact us via our contact form.
Verified review
7 days ago
It took much longer than expected in terms of delivery notification and delivery period. Order was made and dispatched on Jan 4, 2023. However, just got a posted letter on 19 Jan to make local VAT payment. Payment was made this morning, Jan 20. and do expect the delivery in next 3 days. Moreover, there is surcharge fee of S$10.80 for handling fee. Though it was stated that DHL as the courier agent, it ends to Singapore Post and final delivery.
Appreciate if you can send by FedEx in future. As an example, an order was placed with Europe company on Jan 10, the parcel was delivered to me on Jan 14. Moreover, the shipping rate is 1/2 of yours. rgds
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Answer by bike-discount.de/en
7 days ago
Dear customer, thank you very much for your review!
We are sorry that you are not completely satisfied with our shipping process. I will be happy to pass on your suggestions to the relevant department in our company. We wish you much pleasure with the ordered items and thank you for your understanding.
Verified review
8 days ago
Process was fast
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8 days ago
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Answer by bike-discount.de/en
7 days ago
Dear customer, thank you for your review! Is there anything else we can help you with? You are very welcome to contact us via our contact form.
Verified review
8 days ago
Great choice @ a great price
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8 days ago
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8 days ago
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8 days ago
Compared to other online stores - some items could be found easier /cheaper in their store.
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