I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Dear customer, thank you for your evaluation.
You have received the item you were complaining about as ordered.
When you placed your order, we transparently pointed out that the best-before date was December 2022. This information was also noted on the invoice and leads to the significantly reduced price. We kindly ask for your understanding.
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Dec 26, 2022
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Verified review
Dec 26, 2022
Excellent shop The Missing Star for max point is becourse it often takes 2-3 days from order to to getting the order shipped.
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Dec 26, 2022
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Answer by bike-discount.de/en
Dec 27, 2022
Sehr geehrter Kunde, danke für Ihre Bewertung! Wir haben Ihre Bestellung zügig bearbeitet und sie ist Ihnen zeitnah zugestellt worden.
Können wir noch etwas für Sie tun? Gerne können Sie uns jederzeit über unser Kontaktformular oder per E-Mail ein Feedback geben- wir sind immer bemüht, uns zu verbessern.
Verified review
Dec 26, 2022
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Dec 26, 2022
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Dec 25, 2022
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Dec 25, 2022
I recommend Bike-Discount, however the only things I was concern is the security of contact information in there website. My info was compromised I received a text from Scammer sent me a fake DHL website.
Dear customer, thank you for your review. I have reviewed your case. Your order was packed and handed over to the logistics partner within one working day. Unfortunately, there were apparently problems on the part of the logistics partner. Unfortunately, the shipping time cannot be accurately predicted and we cannot influence it. However, as I could see in the tracking, the package was still delivered to you on time. Thank you for your understanding.
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